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      Technical Support Representative Interview

      27 Jan 2017
      Anonymous employee
      Austin, TX

      Other Technical Support Representative interview reviews for Apple

      Technical Support Representative Interview

      21 Feb 2021
      Anonymous interview candidate
      Austin, TX
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Apple (Austin, TX) in Jul 2015

      Interview

      3 phrase interview. First it was a phone interview. Next was a video interview. Last was a one-to-one interview. Every single interview was with a very friendly individual. I don't know how much more I need to write for this section. So I will let you know that the dress code is casual business.

      Interview questions [1]

      Question 1

      Strength and weakness
      1 Answer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Apple (Austin, TX)

      Interview

      I interviewed for a position to support Final Cut Pro and Logic. I contacted them over the web, and they brought me into the office for an informal interview. I didn't end up getting the job because they said the candidate they hired knew Logic and I didn't. Later someone familiar with Apple said this position is typically an inhouse hire/promotion, and they were surprised I had gotten an interview at all.

      Interview questions [1]

      Question 1

      They asked me if I knew Logic, which I didn't but I was familiar with Pro Tools. The questions weren't really that specific or hard.
      1 Answer

      Technical Support Representative Interview

      6 Aug 2019
      Anonymous employee
      Cork
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Apple (Cork) in Apr 2019

      Interview

      Professional and without unnecessary waiting time. The questions were on point and the recruiter was well prepared. After the interview I got contacted straight away for the next step. Allover satisfied.

      Interview questions [1]

      Question 1

      Technical and Customer facing skills
      Answer question
      1

      Technical Support Representative Interview

      7 Jan 2021
      Anonymous interview candidate
      Singapore
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Apple (Singapore) in Nov 2018

      Interview

      I got email from HR for make appointment interview then phone call from HR for interview asked basic question. Then email confirm again for interview with Manager at the office.

      Interview questions [1]

      Question 1

      Tell me about yourself? What your weakness and strength?
      Answer question