I applied in-person. The process took 2 weeks. I interviewed at American Express in Dec 2009
Interview
Internal hiring is big at American Express. American Express does compentency based interviews where you provide real world examples. Based on your answers, American Express looks for key or 'buzz' words to see if you would be a fit.
Interview questions [1]
Question 1
Tell me about a time where you experienced a situation where you had conflicting priorities. How did you choose which priority was more urgent?