Amazon CSA - Customer Service Associate interview questions

It was smooth and easy. You can crack it easily if you got good communication skills. There were 3 rounds of the interview, First one was the introduction round and english fluency checking round, Second one was the assessment round and Lastly, It was an interview round with the HR.

It was a long process of 6 rounds as they were hiring for all the mediums(chat,calls,email) simultaneously. First round was basic aptitude,GD, typing test, email writing, versant, interview. First few rounds were supposedly done to minimize the crowd as it was an off campus hiring.