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      Associate Account Executive Interview

      23 Mar 2020
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Amazon (Toronto, ON) in Mar 2020

      Interview

      I applied online, was selected for a phone screen. I spoke to a lovely lady who called in 20 mins later than our allotted time. nonetheless, I did the phone screen tons of behavioural questions. She also prepared me for my phone interview with the hiring manager and told me about some of the questions I may be asked, what leadership principles I should focus on and the STAR method. A week later, I was set up for a phone interview using Chime. I was told the interview will be very technical, and it will be with one person however, there were two interviewers, and none of them worked in the AWS department they were from marketing. I was asked tons of behavioural questions and no technical questions. They reiterated how they prefer the STAR method etc. the phone conversation was 1 hour long with tons of in-depth questions and details on each answer which makes it harder to follow the STAR method.

      Interview questions [7]

      Question 1

      tell me about your self
      Answer question

      Question 2

      Describe a time you had to deal with a difficult customer.
      1 Answer

      Question 3

      describe a time how do you went above and beyond for a customer
      Answer question

      Question 4

      Describe a time you proactively asked for feedback
      Answer question

      Question 5

      tell me how you valuate customer experience with the product
      Answer question

      Question 6

      Give me an example of a promise I made to a customer and I wasn't able to deliver on that promise.
      Answer question

      Question 7

      Why amazon
      Answer question
      5