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      Senior Technical Account Manager Interview

      29 May 2016
      Anonymous interview candidate
      New York, NY

      Other Senior Technical Account Manager interview reviews for Amazon

      Senior Technical Account Manager Interview

      13 Dec 2023
      Anonymous interview candidate
      Zürich
      No offer
      Negative experience
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Amazon (New York, NY) in May 2016

      Interview

      Phone interview lasted for 45 minutes. Then I received email asking to come in person with instructions. in person interview is with 6 different people. I had 2 of them pushing me towards failure other 3 were nice

      Interview questions [5]

      Question 1

      Q: what is the difference between rdb and nosql. Q: how would you set up a server with db, no downtime, redundant, resilient, multi location, ..etc Q: how will you troubleshoot issues on linux, like network, process..etc Q: lots of S.T.A.R. questions. like tell me a time when you have failed, achieved something more than you think, stressed, ...etc how did you deal with it, what did you do...etc Q: when you enter a domain name into browser , what happens. Q: what is proxy Q: what is the difference proxy and routing Q: how CDN works Q: what is IDS/IPS, which layer in osi does it work? Q: how would you do a sql replication? Q: What is NAT Q: how does load balancer works , which brand would you use, Q: how would you connect to your servers for administration and troubleshooting, linux and windows? Q: what are the differences between windows and linux Q: what is error 500 on a web page.
      1 Answer

      Question 2

      how will you troubleshoot a process in linux?
      1 Answer

      Question 3

      what is error 500?
      2 Answers

      Question 4

      Describing a full redundant, resilient, multi region servers (no point of failure, live 24/7) dns, load balancers, firewalls, applications servers, and Databases.
      4 Answers

      Question 5

      how will you stop a dos attack?
      2 Answers
      11
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Amazon (Zürich) in Sept 2023

      Interview

      Online assessment, technical interview, loop interview with 5 people using Chime. Loop interview was very tiring and many useless questions that don't allow you to represent yourself how you perform in the job at all. You can easily spot who is the BR because it's usually some guy/gal in aws since many years, and from a completely different team.

      Interview questions [1]

      Question 1

      All the useless LP questions Technical deep dive (all questions that you can find here)
      1 Answer
      1

      Senior Technical Account Manager Interview

      26 Oct 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Amazon in Oct 2022

      Interview

      Lengthy, exhausting and time consuming with no regards whatsoever for your time. Took them a couple of months to schedule the first phone interview. Then they slept on it for a few weeks where their portal said that this position had actually expired. Then to my surprise they actually came back asking for a full day of back to back meetings to interview and introduce me to their company's culture. What is the best way to introduce someone to a company's culture other than having 5 hours of back to back meetings? They call it the loop, but I have a better name for it. The Gauntlet! I got questioned for 5 hours in an interrogation style with silly questions where they expected me to parrot back their leadership principles while they have showed none of it! Such hypocrisy! I think I could had passed this interview if I didn't maintain my authenticity and just gave them the answers they want to hear. The whole experience felt Orwellian which explains why Amazon is becoming such a Kafkaesque company to work for given the stories I heard in the reviews. I've taken being rejected by their people as a validation! Also it turns out that this role is a mere glorified support engineer who is expected to be a jack of all trades but obviously a master of none!

      Interview questions [1]

      Question 1

      Describe to me on time when you went above and beyond for a customer.
      Answer question
      1

      Sr Technical Account Manager Interview

      29 Jun 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 months. I interviewed at Amazon

      Interview

      Applied via referral followed by the standard process: Online Assessment -> Phone Screen -> Virtual Loop. All interviewers were friendly and made the experience positive. Recruiters replied promptly and kept me in the loop.

      Interview questions [1]

      Question 1

      Phone Screen: * Tell me about the time when you provided a simple solution to a complex problem. * Layer 2 vs. Layer 3; Can be the data transferred without Layer 3? * What is deduplication? DB deduplication? * Describe a DNS walkthrough * What are DNS record types? How recursive server knows about authoritative server? Whether changing CNAME changes the original record? * How to diagnose high load on Linux server? * What is data warehouse? * Analytics and Hadoop. * What is the difference between supervised and unsupervised ML? * What is the difference between SQL and No-SQL? Usage of each? * What is the difference between compiled and interpretive languages? Examples of when each can be used? * What is the difference between VM and containerization? * What is CDN and how it knows to update the content? Loop: * Tell me about the time when you provided a solution only by asking questions? * Build and troubleshoot various issues with 3-tier web application. * Tell me about when you led an activity and what was the outcome?
      Answer question
      12