Candidates applying for Customer Service roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 33 days.
Common stages of the interview process at Amazon as a Customer Service according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Amazon (Chicago, IL) in Apr 2023
Interview
Pretty standard process and I'd say easy. Asked typical questions for this position, which you can google and learn before the interview. I know it's easy to say, however you just have to be confident and don't stress too much. They know that it's a stressful situation for you
Phone screen for about thirty minutes. Asked mostly behavioral questions and situational information. Described the role and gave details on the specifics of the job. Didn't get deep into the experience side but asked general questions about experience and qualifications
Everyone was very nice. It was a three step process but I only made it to the second one because I wasnt really prepared, they made A LOT of behavioral questions which I didnt expected to be honest.
Interview questions [1]
Question 1
A bunch about the company and their values, which are a lot