I applied in-person. The process took 4 weeks. I interviewed at AT&T (Evansville, IN) in Apr 2025
Interview
Interviewing for the AT&T Customer Service Rep Hybrid role began with a professional in-person interview, followed by insightful phone conversations with the hiring manager that highlighted role expectations and team dynamics.
Interview questions [1]
Question 1
I was asked to describe a recent experience where I successfully changed someone's mind, highlighting my communication, empathy, and problem-solving skills during the interview process.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.