I applied online. The process took 2 weeks. I interviewed at AT&T in Dec 2023
Interview
The interview was easy, quick, and exciting. I enjoyed meeting the various managers of the different locations. It was very informatiove. Everyone spoke so highly of the company and their individual experiences. They spoke of how they came and some initially thought they would only stay a year or so, but they loved it so much they stayed years
Interview questions [1]
Question 1
Describe a situation where you had a difficult customer and how you handlled it
3 Tier interview with on the job training for 8 weeks, You will learn telco, coax and fiber optics, customer service experience is required and necessary to be proficient and have a long job stay
Interview starts with Phone screen with the recruiter, than if moving forward you are either brought in or a phone screen is conducted with the technical manager. Then potential offer if moving forward with candidate.