All virtual. Video interviewed with someone in Dallas. They asked me times I faced challenges, how I’ve made a customer experience a good one, and any experience in a call center.
Interview questions [1]
Question 1
How did you make a customer happy?
Do you have experience in a call center?
I applied through an employee referral. I interviewed at AT&T
Interview
Short and easy, Not very in depth for a WFH position. Heard good things about the company with lots of changes through the last few years. Just not the direction I wanted to go