Retail Sales Consultant applicants have rated the interview process at AT&T with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Consultant roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Retail Sales Consultant according to 1 Glassdoor interviews include:
Group panel interview: 100%
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I applied online. I interviewed at AT&T (Chicago, IL) in Feb 2014
Interview
Applied online, after 3 weeks, I got a call from AT&T for a interview, The lady asked me some questions and I cant remember what were the questions and after that the lady set me up for n interview. had the interview and had to wait 2 hours to interview to start she the woman on the phone booked 2 of us at the same time. had the interview and the manager saw I was very nervous, the interview continue and she said I will hear back from them in 2 weeks. I email the recruiter and no reply 4 weeks pass and nothing, the next following week I email her again, she didn't reply but she put on my AT&T status " Not considering you at this time. very unprofessional!
Interview questions [1]
Question 1
just google some behavior questions, that would help
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.