I applied online. The process took 2 days. I interviewed at AT&T (Baltimore, MD) in Aug 2009
Interview
I applied online and met with two assistant managers. After that went well, the store mgr called me for a phone interview. My advice would be to dress in business attire, show up early and ask tough questions such as "Why is AT&T better then Verizon?" The interviewers were dressed in business casual and seemed friendly. The office was unorganized which is typical in fast paced environments. The work culture revolves around the numbers not the customer. Everyone is trying to get promoted and won't allow just a good salesmen. You have to be great and cut throat.
Interview questions [2]
Question 1
Whats an obstacle you had to overcome in a previous job?
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.