Managers give you a glimpse of the job and feed you all the nasty of the job to get you to step down. Once deciding to proceed you get a very straight forward behavioral based interview.
Other Installation Technician interview reviews for AT&T
Starts with a session where they introduce the company and role. After the group session, there's individual Interviews with a manager. They focused on customer service, solving problems in a work environment, and other behavioral questions
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I interviewed at AT&T (Madison, WI)
Interview
The gave me a tour of the whole place, They explained some of the tasks that will have to be done, and asked some basic questions at the end , i asked when he would get back to me but he said he had no idea