The process took 2 weeks. I interviewed at AT&T in Feb 2009
Interview
Phone interview was very typical. The questions consisted of name one instance where you had to overcome objections, dealt with a rude customer, had to explain...etc
1:1 interview: made small talk and was then asked to show her my selling skills by doing a small scenario of what I used to sell at my previous job. Was also asked to practice a small scenario and had to "sell her" one of the company products ( DSL service)
Work environment seemed very good, music playing in the background, casual wear, a lot praise from coworkers when sales were completed.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations