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      Associate Client Support Consultant Interview

      22 Feb 2016
      Anonymous employee
      Elk Grove Village, IL

      Other Associate Client Support Consultant interview reviews for ADP

      Associate Client Support Consultant Interview

      14 Jun 2025
      Anonymous interview candidate
      Augusta, GA
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at ADP (Elk Grove Village, IL) in Feb 2016

      Interview

      I apply for the above position early January and a day later I received a email to take a test. The test was very easy just basic questions and some call center simulation questions as well. I finished the test and a week later received a email for a phone interview. The phone interview was 30 minutes in length and just had questions about tell me a time questions. A week later I received a email for a face to face interview. I was just like the phone interview. I did meet with the director of office which was nice. He was a great guy he just ask a few questions. After I left the interview about a hour later I got a call about the job. It was a great process.

      Interview questions [1]

      Question 1

      Questions are in S.T.A.R. Format
      Answer question
      2
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ADP (Augusta, GA) in Jun 2025

      Interview

      1. Phone Interview or Self Recorded Video Interview 2. Grammar/Intellect Assessment - very easy just checking your understanding on grammar 3. Technical Assessment - kinda like a job tryout 4. Final Interview (In Person)

      Interview questions [1]

      Question 1

      1. Tell me about yourself. 2. Why did you leave your last position, or why are you leaving your current position? 3. What do you know about this company? 4. What are your goals? (long-term goals are great, but keep in mind the manager is looking for people who plan on staying in the department for at least 1-2 years so they can use the training they are given) 5. What are your strengths and weaknesses? 6. Why do you want to work here? (“to get my foot in the door” is not a good answer) 7. What has been your most significant achievement? (if possible, use a work-related accomplishment) 8. How would your last boss and colleagues describe you? 9. How have you handled a difficult customer situation?
      1 Answer

      Associate Client Support Consultant Interview

      12 Mar 2025
      Anonymous interview candidate
      Florham Park, NJ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ADP (Florham Park, NJ) in Feb 2025

      Interview

      I had an in-person interview that went okay overall, but parts of the experience felt unprofessional. At one point, I was told my resume was 'all over the place' before being asked about my goals, which felt unnecessary—especially since my experience has been consistent within the same field, along with earning a certification and a license. Another moment that stood out was when I briefly looked down for a second while thinking of a response and was told, 'The answer is not going to be there,' which felt dismissive. While I was nervous during the interview and didn’t expect an offer, the overall interaction left me with mixed feelings.

      Interview questions [1]

      Question 1

      Q: Tell me about yourself. Q: Why ADP?
      Answer question

      Associate Client Support Consultant Interview

      26 Apr 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at ADP

      Interview

      So i applied and did the assessment, also spoke with the recruiter. It’s going on 3 weeks and i havent heard anything from anyone. Im starting to think ive been scammed. I called the office but the dont know anything about hiring process. Reading the comments and replies and it looks like ADP does this a lot. If i wasn’t qualified why not tell me i didn’t get it? I would think a company like this would make sure they communicate properly but i guess not

      Interview questions [1]

      Question 1

      What makes me interested in position?
      Answer question
      1
      avatar
      ADP response
      2y
      Thank you for sharing these insights into your interview. We are sorry to hear that your experience was negative and apologize as we aim for a professional experience in every interview session. We will share your feedback with our talent acquisition teams to better improve our process for candidates. If you have anything additional to share, please contact us at adp_talent_community@adp.com Thank you.