I applied online. The process took 1 week. I interviewed at ADP (Phoenix, AZ) in Jan 2021
Interview
Quick phone call and then two video interviews (about an hour each). Phone call took about 20 min and was more of a meet and greet type call. Interviews went well and were with managers.
Interview questions [1]
Question 1
Asked basic questions and then more specific questions relating to my familiarity with ADP software from a user standpoint, various regulations, people skills, documentation skills.
The interview process took a few weeks and was a bit tedious. However, it was not difficult. There were just lots of steps to the different stages. However, everyone was super nice.
The interview went well. I met with payroll managers who asked both behavioural and technical questions. They created a fairly comfortable atmosphere, which helped me answer confidently and engage meaningfully throughout.
Interview questions [1]
Question 1
What's the difference between lump sum and bonus taxation
How do you manage payroll deadlines
How do you handle confidential information
Started with and over the phone interview, where the recruiter asked if I had questions. Once I began to ask a question she cut me off and said the hiring manager would actually be answering any questions you might have. Okay sure. Next step of the process was I needed to do a video interview. We agreed upon a time of midafternoon. A few hours before my scheduled time I get an email saying actually she’s not available at this time anymore, we’re signing you up for this time. A time I wasn’t available as I take night classes. Next day I get an email saying I’m no longer being considered. Was a highly unprofessional process.
Interview questions [1]
Question 1
What did I think I would be bringing to this role that another applicant couldn’t.