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      ADP

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      Client Service Representative Interview

      19 Jun 2017
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at ADP in Jun 2017

      Interview

      I was submitted based on a referral. The recruiter reached out to me and set up a time. From the onset of the interview I felt like I was under interrogation. The recruiter seemed to have fault with my resume. At the conclusion of the call, the interview says she will call me the following week. Following week, I send an email and the recruiter calls me and leaves me a voicemail indicating she wants to talk with me. I call her back, no response. What I get is an email from her over the weekend saying 'Thanks but we are going with other candidates'. No feedback, no return of my phone call. I would think because this was a referral it would have been handled more professionally. I think I was more disappointed in how it was all handled vs not moving forward in the interview process.

      Interview questions [1]

      Question 1

      Can you tell me if you have any experience with external clients.
      1 Answer
      2
      avatar
      ADP response
      8y
      Thank you for your review and insights and apologies for your negative experience.

      Other Client Service Representative interview reviews for ADP

      Client Service Representative Interview

      20 Mar 2026
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at ADP (Tempe, AZ) in Mar 2026

      Interview

      They had me do and an online pre-recorded interview then I had to pass a grammar test. Then it only took a week to hear back and schedule an in person interview.

      Interview questions [1]

      Question 1

      How do you prioritize tasks?
      Answer question

      Client Service Representative Interview

      25 Apr 2025
      Anonymous employee
      Florham Park, NJ
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at ADP (Florham Park, NJ)

      Interview

      The interview process at ADP was smooth and well-organized. The recruiter was very helpful throughout each step, providing clear communication and guidance. I felt supported and well-prepared for every stage.

      Interview questions [1]

      Question 1

      What would be the first thing I do if a client tries to escalate a situation?
      Answer question

      Client Service Representative Interview

      20 Dec 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at ADP

      Interview

      Web call with management to review the job title and duties. Asked about goals and role fit to do the job. Since we just use thirty words I Dont know what else to put

      Interview questions [1]

      Question 1

      Why do you feel you're best for this role?
      Answer question

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