Pros
The company offers an array of good benefits.
Cons
This company needs to be better at identifying talent and promoting internal career progression.
To begin, many of the recruiters don’t know anything about the candidates they screen for positions, nor is there much effort geared towards inquiring. Additionally, they never know much about the role itself - They only know how to recite the job posting word-for-word, which is frustrating considering many of the sourcing descriptions have the same contents, but varying needs and differing accounts of what the job entails.
It seems like an account is always under duress because of the malpractices of personnel. The reason being that JLL does not care to train employees sufficiently, JLL does not screen candidates well at all, and hiring managers and recruiters don’t learn from past mistakes. They continually deploy the same tactics in fulfilling positions, and it yields the same results. You want someone who is ready-made on paper because the thought of training is too much to fathom. With that said, you’re quick to hire people that check all the boxes, and once they’re in position, you find out (generally when said employee changes roles or leaves the company) that they’ve been doing things wrong for a while and that the account is a mess because that employee has been engaged in bad practices with contracting, compliance, onboarding, documenting and keeping track of miscellaneous information, etc. Once the account falls in less than favorable terms because of all of the deficiencies of the current or past hire, JLL does the same thing in looking for a ready-made employee that they don’t have to train and that they didn’t put much effort into screening, and the cycle literally repeats itself.
Unless nepotism comes into play, JLL is more inclined to hire external employees to fill a role, rather than select from the current pool of internal employees and move someone up. Pay is a big factor in this, as well as my previous point - They want someone that is ready-made on paper, who upon hiring, is the exact opposite of that.
Shifting gears, when concluding the recruitment process, JLL needs to do better. You could have an outstanding application for 1-2+ months, and only when you reach out for an update, you receive the automated email, “After thoughtful consideration, we have selected a candidate…” Updates along the way, or changing my application status from “Under review,” and closing out the application is far more appreciated than 2 months in the same exact status. It’s also inconsiderate when an application is received, and you sometimes don’t have the courtesy to send any update or automated email. The applicants have to check their records to see a role has been fulfilled or taken down since the recruiter or bots can’t be bothered to update anyone.
Next topic: Leadership here is very questionable. I don’t know how some people are appointed to positions of leadership. Some people who should never lead, are in prime position to do so and they continually illustrate why they never should, why they can’t, or they abuse their power. Additionally, information is poorly disseminated down from leadership. A better job has to be done to ensure that your subordinates are knowledgeable of directives from the top and that proper explanation is given to ensure that tasks are carried out. Sometimes, things are sprung on hiring managers, managers in general, and employees because leadership failed to keep the proper parties in the loop as it pertains to information that is seemingly valuable. This in turn, makes managers look silly when things are happening around them or when questions can’t be answered and they seem lost.
In close, there are a lot of things that JLL needs to do to be better. Some things I haven’t included as this review was becoming too extensive. If JLL cares to improve, listens to employee concerns, and actually review the surveys that are distributed to employees, a drastic change could take place.