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      Epic

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      Does Epic offer parental leave?

      Epic reviews

      Good Pay Mid Benefits

      Technical support engineer
      Current employee
      Madison, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      If you’re able to stick with it, pay scales up reasonably well beating inflation by a significant margin.

      Cons

      Benefits are lackluster with only 6 days of sick leave, only a few days of remote work a year and no fully paid parental leave (for either the birthing or non birthing parent).

      1

      Know Your Limits

      Analytics systems administrator
      Current employee
      Verona, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good salary for area - Great salary for new grads - Fantastic summers - Mostly flexible on-the-job training, as long as you get hired, it doesn't matter what your background is. - Fantastic food - Great campus for family and friends - Ownership* (responsibility is good for personal growth) - Stellar healthcare - Epic Hosting roles (this is one) pay better than Epic proper (Technical Solutions Engineer, Project Manager), and imo, allow for more career growth opportunities - In spite of "longer" con list, generally positive experience for me

      Cons

      - No experience is equivalent to 10 years experience. They care little about your previous life. - Awful Wisconsin winters. - Sip-the-Kool-aid culture. - Leadership has sordid DEI past - Good salary is not growing faster than Madison/Verona cost of living. Cheap/reasonable places are 30+ minute drive, and... - Don't forget you're expected to be in-person for all work. This is not exaggerated. - Staggering differences in work enjoyment contingent on Team Lead and role. - They will work you to the bone if you let them -- and sometimes, not an option. - Middling other benefits (paltry vacation, poor WFH policy, mediocre retirement match, only two weeks paid maternity leave??? for a healthcare company???) - Ownership* (oh you've heard of this before? you own it now)

      3

      interesting position at a toxic company

      Technical support engineer
      Current employee
      Verona, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      The TS role is not one you find everywhere, at least not the way it exists at Epic. Support to customers is dedicated, and thus you get to develop these great longstanding relationships, not only with IT, but with may different individuals (from floor nurses to executives) at the organizations you work with. You do start to feel like you are a part of the team that keeps the hospital(s) afloat and, in my experience, most employees of the organization see you that way. If you like solving new problems everyday and helping others learn in the process, you'll likely enjoy the TS role.

      Cons

      Epic as a company is wildly frustrating to work for. While they certainly have some lauded company policies (sabbatical, tuition reimbursement, computer loans, etc), they have many notoriously disliked ones as well. I spend many days not leaving my office, on video calls with analysts who all work remotely. As a TS, there is no reason I need to be in Verona to do my job, especially when it means sacrificing the ability to care for a loved one or pet when I need to. You could use one of your 6 yearly sick days or 5 yearly WFH days for this, but be careful! If you get covid and actually care about isolating for immunocompromised folks then you may have to use them all in one week. Or god forbid there's a few big winter storms in Wisconsin (shocker), then you may be making the decision between risking a car accident or using PTO to stay home. Epic's solution to this: they recommended some winter driving classes to employees... I've driven in snow my whole life, and still got stuck on the way home one afternoon when Epic didn't give us the OK to WFH. They also have a 2 week paid maternity leave policy. Horrendous, especially given the CEO and founder is a woman with children herself. She very much has the perspective of "I could do it, so you should too". On that note- new employees to Epic have to attend a 3 hour seminar taught by the CEO called "Corporate Philosophy". In my version of this seminar our CEO was asked a question about how she managed work/life balance. She responded with "I prefer to call it work/life integration". That's the general tone of this company. Pay is also handled in a super nebulous way. Managers sit in a room and submit rankings for all employees on your Role/App. These go to Payroll, who then determines the monetary amount you get in a raise. This seems on the surface to be not so bad, except for the fact that your manager is not allowed to tell you anything about what your rank was and why you were ranked the way you were. If you ask for any details, they'll just broadly refer to your quarterly as the source material. It does not bode confidence in the system being equitable, and certainly doesn't encourage growth as you never really know for sure what is being deemed most valuable, and thus where you should put your energy in order to influence your raise/bonus in the future. It's a constant guessing game that just leaves you continually burnt out, disappointed, and disillusioned.

      4

      Great benefits but low pay and high expectations

      Trainer
      Current employee
      Verona, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, awesome coworkers, decent on-campus food

      Cons

      In person 5 days per week, high expectations, low pay compared to other divisions within the company, undervalued/recognized by other roles within the company, horrible parental leave policy

      Good pay and benefits, but team experience varies

      Software engineer
      Current employee
      Madison, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, good benefits, good coworkers, interesting work, easy ability to move between teams

      Cons

      No remote flexibility, experience can be very team-dependent, not all roles treated equally

      A Great Place to Start

      Project manager
      Current employee
      Verona, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      Great on-site culinary Interesting campus art and design Real responsibility and impact quickly Pay: I started at $70,000 right out of college, then got a $2k bump when I finished training, then a $10k raise for my 1 year raise. I am an average to below average worker. Variety and progress. If you’re good at running a software implementation project, you can do this for the rest of your life and never get bored and never plateau on earnings.

      Cons

      Virtually no work from home Parental leave is 10 workdays at 75% pay Few high-tenured, experienced coworkers (avg tenure is about 4 years, with median being about 3. It’s a 45 year old company) High-travel. (For me, this is a con. Some people like it) you travel 1 or 2 full weeks out of a month, sometimes more. It can get exhausting. Not friendly to family life, some struggle to have any life outside work (but most are okay).

      2

      Avoid

      Project manager
      Current employee
      Madison, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      The food and most of the people

      Cons

      Micromanaging, lack of transparency, bureaucracy, overworked (not worth the money), boring day-to-day/back-to-back meetings, 2 weeks maternity leave, cult-like. Have to kiss up to get ahead, actual hard work isn't appreciated

      4

      Epic has a fun "culture" but absolutely no flexibility

      Technical solutions engineer
      Current employee
      Verona, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      Good food, robust training program, fun people

      Cons

      No remote work, bad policies on parental leave. The expect a lot from you, and it is very stressful for many.

      Quality Manager

      Quality manager
      Current employee
      Verona, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, good culture, competitive raises

      Cons

      Onsite work only, culture of high hours, prolonged role transfer processes

      Hiring process is unfair.

      Program manager
      Former employee
      Madison, WI
      Recommend
      CEO approval
      Business outlook

      Pros

      They have good benefits and pay.

      Cons

      Hiring process is unfair and not inclusive.

      1