Does iiNet pay their employees well?

According to anonymously submitted Glassdoor reviews, iiNet employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at iiNet. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iiNet?

51% of iiNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iiNet 3.2 out of 5 for work life balance, 3.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at iiNet?

Customer Service Representative (64) , Customer Service Representative (CSR) (13) , Customer Service Manager (3) , Customer Services Representative (3) , Programmer (3) , Senior Customer Service Representative (3) , Senior Programmer (3) , Technical Support (3) , Technical Support Officer (3) , Technical Support Representative (3) , Technical Support Specialist (3) , Business Analyst (2) , Call Center Representative (2) , Consultant (2) , Sales (2)

What are the pros of working at iiNet according to real employee reviews?

"Great culture & Atmosphere" ((in 25 reviews)); "Great people to work with" ((in 22 reviews)); "Good Manager" ((in 8 reviews)); "Friendly staff and great atmosphere" ((in 7 reviews)); "Free internet and work from home." ((in 6 reviews))

What are the cons of working at iiNet according to real employee reviews?

"Management and HR are apathetic when it comes to employee well" ((in 14 reviews)); "Low Salary and it can get very busy" ((in 11 reviews)); "No career progression annual performance meeting a a joke there no support or culture for you to grow just to undermine your performance." ((in 7 reviews)); "Better training facilities" ((in 6 reviews)); "Little/ no work life balance." ((in 4 reviews))

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iiNet

iiNet Reviews

3.5

51% would recommend to a friend

(208 total reviews)

Inaki Berroeta

90% approve of CEO

34% positive business outlook

iiNet has an employee rating of 3.5 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iiNet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

208 reviews

5.0

21 Oct 2025

Lovely place

Customer care tchnical support representative

Recommend

CEO approval

Business outlook

Pros

Lots of opportunities for growth

Cons

Lazy co workers they give others more work

5.0

29 Jun 2025

Best Company I have worked for

Customer service manager

Recommend

CEO approval

Business outlook

Pros

The culture of iiNet is one for the books. As a manager you are well supported by HR, consistent with all the policies.

Cons

Things has started to turn down when TPG took over

5.0

30 May 2025

Good Employer

Technical support engineer

Recommend

CEO approval

Business outlook

Pros

Rewards Good support Good Manager Positive Environment Monthly Drinks and Cakes

Cons

No WFH Medical cert Adherence should be 98 Annual leave not easy to get in emergency Not much staff perks

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