Does iSmash pay their employees well?

According to anonymously submitted Glassdoor reviews, iSmash employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at iSmash. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at iSmash?

52% of iSmash employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iSmash 2.6 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at iSmash?

Technician (22) , Advanced Technician (7) , Manager (6) , Store Manager (6) , Assistant Manager (3) , Mobile Phone Technician (3) , Repair Technician (3) , Sales Assistant (3) , Area Manager (2) , Engineer (2) , Head Technician (2) , Retail Operations Manager (2) , Specialist (2)

What are the pros of working at iSmash according to real employee reviews?

"All of the people were nice" ((in 10 reviews)); "Good salaries" ((in 8 reviews)); "Only one and it’s abnormal high pay to deal with inconsistent shift pattern with a lot of customer and management bs." ((in 4 reviews)); "Good staff" ((in 4 reviews)); "A "family feel" with colleagues in stores and support office departments" ((in 3 reviews))

What are the cons of working at iSmash according to real employee reviews?

"No chance to going up if you are not a friend of one of the high management!" ((in 10 reviews)); "Long hours" ((in 5 reviews)); "Managers are horrible, they don't have any time to talk to you" ((in 3 reviews)); "Probation period is three months and you are not entitled to any bonus until you pass." ((in 2 reviews))

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iSmash

iSmash Reviews

3.3

52% would recommend to a friend

(113 total reviews)

Chris Murton

68% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (113 reviews)

iSmash has an employee rating of 3.3 out of 5 stars, based on 113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iSmash employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

113 reviews

2.0

27 Apr 2026

30p above the minimum wage

Advanced technician

Recommend

CEO approval

Business outlook

Pros

none you just have to "do your job because this why you are paid"

Cons

everything, they want you to be perfect and paid like you are unqualified for nothing

3.0

13 Feb 2026

Good for experienced Technician

Technician

Recommend

CEO approval

Business outlook

Pros

Structured work culture and supportive staff

Cons

not much progression opportunities for long term

1.0

6 Dec 2025

think twice

Technician

Recommend

CEO approval

Business outlook

Pros

nothing positive in ismash big lie

Cons

They are just for one group of people

Viewing 1 - 3 of 113 Reviews

Jobs at iSmash

Mobile Phone Repair Technician- East London

Mobile Phone Repair Technician - Central London

Mobile Phone Repair Technician - Manchester

Mobile Phone Repair Technician- West London

Store Manager - Edinburgh

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Reviews by job title

30p above the minimum wage

Good for experienced Technician

think twice

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