employer cover photo
employer logo
employer logo

excelHR

Now known as Altis

Is this your company?

excelHR Reviews

4.2

79% would recommend to a friend

(65 total reviews)

78% positive business outlook

excelHR has an employee rating of 4.2 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The excelHR employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

65 reviews
4.0
25 Feb 2023

Great people and great culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is genuinely kind, looks out for each other, and does solid work. The training is very well set up and robust. There's a lot of support and everyone in senior and management roles is always happy to help both new and tenured team members.

Cons

It's a very high volume industry and the peak periods are really heavy and take a toll on both mental and physical health.

2.0
18 May 2022

How to take the "human" out of "human resources"

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

excelHR (internal) is an okay company for someone straight out of school. It's incredibly tough to find entry level positions when they so often seem to require years of experience, and I was grateful they took a chance on me. TONS of company culture activities, games, events, competitions, and parties. A very social company that encourages everyone to be pals and mingle. I never dealt with any hostility from my coworkers. Katherine Tremblay is the life of the party and really knows how to make people feel included. Everyone I worked with was fun to be around, lots of laughter and camaraderie. I got along great with every single person at the office. However, when I went through a sudden intense rough patch with my mental health, I made the mistake of disclosing it to the manager I had come to trust and respect.

Cons

After a few weeks of them being incredibly understanding and accommodating, I received an email telling me I was underperforming. I thought (based on what we discussed when I disclosed) we had an understanding that my workload would be temporarily reduced and that I would be able to have a bit more flexibility with schedules. They said they would work with me on an ongoing basis, and I was sure to check in with them frequently. I nonetheless tried to do better despite what I was dealing with. A few weeks later, they fired me. This completely caught me off guard, even though they had offered me an agreed-upon reduced workload while I took appropriate steps to manage my panic attacks. When I first disclosed, my manager was kind enough to even call my doctor for me and make sure I had support navigating one of the most unprecedentedly difficult periods of my life. They called the team "la familia", after all! I do not share an "attitude of gratitude" after what followed. When they told me they were letting me go, I was dumbfounded and disoriented. I knew I wasn't on my "A-game", but I tried to be transparent about it and I thought they were in my corner. While I wasn't able to take on as much as I would normally, I knew I still hadn't made any grave mistakes or caused any major problems at work. They just decided they were done. The company constantly preaches mental health advocacy, so this felt completely inconsistent with everything leading up to it. Being young and inexperienced at the time, I let them pressure me into signing some papers I shouldn't have (basically promising that I agreed not to sue). I wasn't given the chance to really consider what was happening - I was in such a vulnerable state that I could have signed over my house and not realized I would come to regret it. I even asked if I could leave the meeting for a few minutes so that I could gather my thoughts, but they called me back in after barely 10 minutes. They pretty much manipulated me into signing something that I was not in a state to sign, and I think they knew that. They watched while I quietly packed my things because they wanted me out of the building before people came back from their lunch breaks. This experience messed me up for years. I still get nervous when my current boss asks me to close their office door behind me, even if it's for something trivial like planning a surprise party for a coworker. I don't think I'll ever believe another employer again when they say they champion mental health support. This was downright shameful and deeply, deeply hypocritical.

avatar
excelHR Response
3y
Thank you for this review. It’s informative and important. There is much to add here so we’ll try to be brief. We’d like the opportunity to talk with you about your experience, if you’re willing to reach out to our HR lead or Kathryn. We have to address the timing of your review in that you refer to games, events and competitions – and thus it’s clear that you were employed with us before the pandemic, likely 2018 or 2019. We moved entirely to work-from-home during the pandemic, and have since determined that our company is very happy, engaged, and productive with the choice to work from anywhere. In that context, we continue to strive for great culture – however, we do not have parties and events like we did. It’s unclear to us what prompted you to put a review on our company that is 3 years old. On the subject of pros, simply, thank you for working with us and we’re pleased that you gained valuable experience and met some great people too. Let’s address the cons in that you felt strongly that your mental health was not respected and managed effectively. This is so important and we are pained to learn that you were hurt in our parting, because we emphasize mental health and we realize that productivity and emotional wellness are linked. We have had all of our leaders undertake training in managing emotional wellness, and we pay attention to “being there” and “being with” our employees who experience a wide gamut of issues, as we all do in life, family and work. We have many employees with extensive accommodation plans, and we work with them on reducing or changing their workload, offering greater flexibility in time and expectations, offering more supported training and extra time off for appointments. It’s not clear from your note if you made a request for accommodation, or if the discussion about mental health was lighter and not fully absorbed. Only one team in our company called themselves “la familia” during a particular team competition and event. That team operates with a lot of clarity, openness, comraderie and care. It’s unclear here why your request for accommodation was not understood, or perhaps was not clear to the leadership and HR teams. It’s also hard to know if there was a greater area for concern like missing resume submissions or bid deadlines, that were not discussed or agreed upon. It’s difficult to go back 3 years ago to understand why your needs were not understood and formalized. Regardless of the reasons for misunderstanding, it’s great that you took the time to share your experience and we’ll use this review as a springboard to be reminded of the care that is essential in all matters of mental health. If you do want to contact us to discuss your journey, we’re open. We hope and trust that you are in a role and a company that is a good match for you, and wish you the best in your career.
Viewing 1 - 3 of 65 Reviews

Glassdoor has 111 excelHR reviews submitted anonymously by excelHR employees. Read employee reviews and ratings on Glassdoor to decide if excelHR is right for you.