Does eDesk pay their employees well?

According to anonymously submitted Glassdoor reviews, eDesk employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at eDesk. This rating has been stable over the past 12 months.

How satisfied are employees working at eDesk?

58% of eDesk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eDesk 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at eDesk?

Software Developer (4) , Account Executive (3) , Anonymous (2) , Customer Success Manager (2) , Customer Support Agent (2) , Developer (2) , Engineer (2) , Marketing (2) , Sales Representative (2) , Senior Marketing Manager (2) , Senior Software Developer (2) , Senior Software Engineer (2) , Software Engineer (2)

What are the pros of working at eDesk according to real employee reviews?

"Some nice people that are helpful" ((in 20 reviews)); "Everyone was approachable and willing to help." ((in 7 reviews)); "Great product, brilliant team, fantastic new offices, very social, great tech and definitely heading in the right direction." ((in 6 reviews)); "Management are very down to earth, and incredibly supportive of new opportunities for self development" ((in 5 reviews)); "Benefits are brilliant." ((in 5 reviews))

What are the cons of working at eDesk according to real employee reviews?

"The company operates within a very toxic vacuum, blame culture, impossible targets and extremely short" ((in 5 reviews)); "Leadership, CEO, health insurance, direction and lies...." ((in 4 reviews)); "The CEO micromanages everything and no matter what you do, it's never good enough." ((in 4 reviews)); "No training provided" ((in 3 reviews))

What are employees saying about eDesk redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eDesk redundancy and their outlook for job security at eDesk in 2026.

eDesk Reviews

3.5

58% would recommend to a friend

(90 total reviews)

58% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity and inclusion

3.7

Work/Life balance

3.5

Career opportunities

3.4

Culture and values

3.4

Senior management

eDesk has an employee rating of 3.5 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eDesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

90 reviews

1.0

25 Sept 2025

What is this place even?!

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Some nice people that are helpful

Cons

- Terrible CEO, absolute bully, a very petty man, spoke up to him multiple times, politely and constructively, but he's not able to take any critique, so he reverts to making your life absolute hell. - Don't respect people's personal lives. - Trumpish way of communication - Spies among employees that appear to be your friend, but are actually reporting to CEO directly.

eDesk Response

7mo

While we take all feedback seriously, this review does not reflect our current structure - we do not have a Customer Success Manager role based in Dublin at this time, and haven't for some time. We are committed to fostering a respectful and transparent culture and encourage all employees to raise concerns through our internal feedback channels so they can be addressed directly and constructively.

5.0

7 Aug 2025

Very welcoming and friendly

Sales representative

Recommend

CEO approval

Business outlook

Pros

I really enjoyed my time at eDesk, everyone was super friendly and welcoming to me during my time there. It's a great place to learn and grow especially if you are early in your career like myself. I got loads of support from my managers and felt like I could always ask questions.

Cons

no cons to report from working here

eDesk Response

7mo

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience and felt supported by your team and managers. It’s great to know that eDesk provided an environment for learning and growth - especially early in your career. We wish you continued success in everything you do!

5.0

30 May 2025

Fast-paced, evolving SaaS environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

If you enjoy working in a scaling SaaS company where things move quickly, eDesk offers a lot of opportunity to make an impact. There’s a strong sense of ownership in teams, and you’re encouraged to contribute ideas. Many colleagues are smart, driven, and collaborative. The company has invested in AI and product enhancements, and it’s clear there’s momentum building. I’ve also had a manager who genuinely supports career growth and open conversation.

Cons

It’s not for everyone — things change fast, and priorities can shift. If you're expecting rigid structure or slow-paced development, this isn’t the place. Communication has improved but still has room to grow. Growing pains are part of the journey.

Viewing 1 - 3 of 90 Reviews

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What is this place even?!

Very welcoming and friendly

Fast-paced, evolving SaaS environment

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