Does WilsonJames pay their employees well?

According to anonymously submitted Glassdoor reviews, WilsonJames employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at WilsonJames. This rating has been stable over the past 12 months.

How satisfied are employees working at WilsonJames?

29% of WilsonJames employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WilsonJames 2.3 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at WilsonJames?

Security Officer (54) , Security Manager (7) , Team Delivery Manager (7) , Supervisor (6) , Customer Care Agent (4) , Customer Service Agent (CSA) (3) , Duty Manager (3) , PRM Agent (3) , Passenger Service Agent (3) , Receptionist (3) , Security (3) , Administrator (2) , Buggy Driver (2) , Customer Service Agent (2) , Duty Shift Manager (2)

What are the pros of working at WilsonJames according to real employee reviews?

"Pay was decent and some staff were good too work with" ((in 11 reviews)); "One of the reasons is friendly staff" ((in 7 reviews)); "Great colleagues from management right through the different levels." ((in 7 reviews)); "Good people to work with" ((in 7 reviews)); "good rate of pay" ((in 4 reviews))

What are the cons of working at WilsonJames according to real employee reviews?

"Poor management and also misleading when they wanna give you a disciplinary." ((in 22 reviews)); "Long hours and shift work" ((in 10 reviews)); "Really harsh managers and bad timing" ((in 5 reviews)); "some of their managers needed better training" ((in 5 reviews)); "Benefits are minimal but are improving." ((in 5 reviews))

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WilsonJames

WilsonJames Reviews

2.6

29% would recommend to a friend

(207 total reviews)

Mark Dobson

35% approve of CEO

28% positive business outlook

Ratings by category

2.6

Diversity and inclusion

2.4

Senior management

2.4

Career opportunities

2.3

Culture and values

2.3

Work/Life balance

2.1

Compensation and benefits

WilsonJames has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WilsonJames employee rating is 30% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

207 reviews

4.0

19 Jun 2026

Good overtime and flexibility, but condescending management

Security officer

Recommend

CEO approval

Business outlook

Pros

Good overtime opportunities & flexiblity

Cons

control room and management are condescending if youre not firm

1.0

23 May 2026

The worst place I've ever worked. Avoid!!!

Logistics

Recommend

CEO approval

Business outlook

Pros

There are no positives to working for this company

Cons

Toxic work culture. Bullying and harassment is rife. Not just one bad apple, the whole barrel is rotten. Riven with internal politics.

1.0

7 May 2026

Nice co-workers overshadowed by toxic management culture

Security officer

Recommend

CEO approval

Business outlook

Pros

Nice co-workers most of the time

Cons

toxic place toxic management managers think they over power you get treated like you don't have any braincells even when you haven't been trained management makes fun of you Infront of passengers and makes you feel horrible no support at all when staff is being rude or ill mannered

Viewing 1 - 3 of 207 Reviews

Jobs at WilsonJames

Airport Security Officer

Belfast, Northern Ireland

Front of House Officer

Work Placement Assistant

Slough, Berkshire, South East England, England

£15 - £15 /hr

(Employer provided)

View job