VoiceAbility Reviews

2.4

26% would recommend to a friend

(65 total reviews)

Jonathan Senker

34% approve of CEO

25% positive business outlook

VoiceAbility has an employee rating of 2.4 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VoiceAbility employee rating is 36% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

65 reviews
1.0
13 Mar 2019

A tale of two half’s, one good one terrible!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The delivery teams at VA are amazing and hugely passionate anout advocacy and supporting the service users often going above and beyond mostly on good will.

Cons

Salaries are low and benefits little, training is provided at advocacy level as it is mandatory for some roles but there is a learning agreement in place that leaves a lot to be desired and many people owing money of they decide to leave. Senior management have little to no idea on what is going on at the frontline and often show little interest in day to day delivery which is the bread and butter of the organisation. There is an absolute lack of support from the top down to the teams although the service managers and managing advocates do there best in difficult circumstances. There is a culture of bullying behaviour from senior management If it isn’t going there way and there has been allegations of sexual inappropriateness from director level, advice would be not to get on the wrong side of the SMT because you will pay for it one way or another!

1.0
6 May 2018

Don't do it

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some excellent colleagues, two of which are still my friends now, who were very good at their jobs I may add.

Cons

Absolutely crap manager who took over from someone else. Constantly compared unfavourably with another colleague who brown-nosed and was indiscreet about her private life as well as patronising to the service users. Said Manager is still there I believe which says it all. Stressful working conditions and flexibility in one's own attitude especially when asked to go to a completely different working area, was never taking into account. The "five o clock looking at the clock" crew who thought it was okay to be so obvious when you had done a good day's work and wanted to leave ON TIME. The newly brought in "hot desking" cos that is going to make us feel really special when we have done a full day, can't get parked in the building we work in so have to park a distance away, then walk in, then find a computer that ACTUALLY WORKS.

1.0
29 May 2025

Avoid like the plague

Recommend
CEO approval
Business outlook

Pros

You can work from home.

Cons

Completely useless. The management is far, far more bothered about keeping the commissioners of the service sweet, than providing a good level of service to service users/clients. It's particularly awful when my previous job was actually working in an adult social care team, for the same the local authority, for many years. Voiceability had no real links with the local adult social care teams; the managers just had links with the commissioners working within the local authority. You had to account for very minute of the day, on Voiceability's computer system, so their stats would look good to the commissioners, when you could have used the time wasted on doing that, on actually supporting your clients. Some of the advocates they recruited hadn't previously worked in social care, so didn't have a clue. No proper induction, which meant employing inexperienced was even more of a problem. Staff retention was pretty poor; a lot of staff left pretty quickly. Trying to get my Access to Work equipment sorted was an absolute joke, due to the admin staff, at their head office, who were supposed to order the equipment etc, being absolutely clueless. Trying to get my reasonable adjustments put in place was also a joke; the managers & HR didn't have a clue & didn't understand their duties under the Equality Act 2010. All disabled people should definitely never work for this company.

Viewing 1 - 3 of 65 Reviews

Glassdoor has 70 VoiceAbility reviews submitted anonymously by VoiceAbility employees. Read employee reviews and ratings on Glassdoor to decide if VoiceAbility is right for you.