Does Valley Cities pay their employees well?

According to anonymously submitted Glassdoor reviews, Valley Cities employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Valley Cities. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Valley Cities?

45% of Valley Cities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Valley Cities 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Valley Cities?

Clinician (9) , Case Manager (6) , Clinician II (6) , Mental Health Clinician (5) , Care Coordinator (3) , Director (3) , Administration (2) , Front Desk Receptionist (2) , Psychiatric Nurse Practitioner (2) , Receptionist (2) , SUDP (2) , SUDPT Counselor (2) , Therapist (2)

What are the pros of working at Valley Cities according to real employee reviews?

"Medical team is great." ((in 6 reviews)); "Great coworkers" ((in 5 reviews)); "working with clients, decent benefits" ((in 4 reviews)); "Supervisors are always available to support and assist in tough cases." ((in 4 reviews)); "care and use of paid time off is encouraged so we can have the ability to better serve our clients." ((in 3 reviews))

What are the cons of working at Valley Cities according to real employee reviews?

"Bad leadership comes from the top down." ((in 8 reviews)); "Huge work loads and poor management" ((in 7 reviews)); "Low pay for some positions." ((in 6 reviews)); "The CEO and administrative staff are out of touch with the clinical team." ((in 5 reviews)); "Poor moral of staff, HR is a joke, upper management doesn’t care about the people who are actually trying to work hard and help the community." ((in 4 reviews))

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Valley Cities

Valley Cities Reviews

2.9

45% would recommend to a friend

(116 total reviews)

Shekh Ali

45% approve of CEO

32% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.0

Work/Life balance

2.8

Career opportunities

2.7

Culture and values

2.5

Compensation and benefits

2.3

Senior management

Valley Cities has an employee rating of 2.9 out of 5 stars, based on 116 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Valley Cities employee rating is 22% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

116 reviews

3.0

2 Mar 2026

Great work but treat your employees better, you’ll have a lower turnover rate

Clinician ii

Recommend

CEO approval

Business outlook

Pros

Working with clients Don’t need a lot of experience Wide range of clients which helps build skills Free trainings

Cons

Pay Benefits Ineffective changes that senior management makes without input from current staff Disregard for safety

1.0

4 Feb 2026

Bad execs

Provider

Recommend

CEO approval

Business outlook

Pros

Good clinical staff who are supportive

Cons

Bad execs, bad everything except clinical staff

2.0

20 Jan 2026

Underpaid overworked

Director

Recommend

CEO approval

Business outlook

Pros

The Directors are rarely micromanaged, but have no decision making power or authority.

Cons

Run like a business, not a behavioral health non-profit. Employees are underpaid, overworked, not listened to, and treated as expendable. Rampant burnout resulting in rapid turnover. Inability to fill open positions due to low wages, bad benefits package, and stressful work culture.

Viewing 1 - 3 of 116 Reviews

Jobs at Valley Cities

Behavioral Health Customer Service Representative | Part-Time

Electronic Health Records Specialist

Substance Use Disorder Professional/Trainee

Residential Specialist/ On-Call