Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Utica National Insurance Group?

67% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Analyst (2) , Claims Representative (2) , Information Technology (2) , Intern (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Very supportive environment; coworkers were great" ((in 11 reviews)); "Good work Life Balance and" ((in 10 reviews)); "Decent pay." ((in 7 reviews)); "Great Culture and response to Pandemic" ((in 7 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 16 reviews)); "Affordable benefits" ((in 8 reviews)); "Benefits could be better; health insurance was expensive with high deductibles." ((in 5 reviews)); "Lack of direction by upper management ." ((in 4 reviews)); "Salary is low." ((in 4 reviews))

What are employees saying about Utica National Insurance Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group redundancy and their outlook for job security at Utica National Insurance Group in 2026.

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Utica National Insurance Group

Utica National Insurance Group Reviews

3.7

67% would recommend to a friend

(196 total reviews)

Kristen Martin

60% approve of CEO

65% positive business outlook

Ratings by category

3.8

Culture and values

3.7

Work/Life balance

3.6

Diversity and inclusion

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Utica National Insurance Group has an employee rating of 3.7 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

196 reviews

4.0

30 Jun 2026

Enjoyable culture where contributions are valued, but challenging roles.

Analyst

Recommend

CEO approval

Business outlook

Pros

It's really enjoyable to be part of an organization where everyone knows your name. Every individual contribution counts. It's valuable and visible!

Cons

At times it can be challenging to wear multiple hats in order to accomplish goals on a small team.

4.0

24 Jun 2026

Great remote work and leadership, but concerns about direction

Claims adjuster

Recommend

CEO approval

Business outlook

Pros

Fully remote, great direct leadership, decent work life balance.

Cons

Senior claims leadership not taking the company in the best direction.

5.0

23 Jun 2026

Great leadership and benefits with good work-life balance

Field sales representative

Recommend

CEO approval

Business outlook

Pros

Great leadership, benefits and culture. Utica rewards hard work, but also offers a work life balance.

Cons

I have been here less then a year, but cannot think of any negatives.

Viewing 1 - 3 of 196 Reviews

Jobs at Utica National Insurance Group

Executive Commercial Lines Underwriter - Eastern Regional Office

Quality Assurance Examiner - Workers' Compensation

Property Claims Specialist-Homeowners (inside desk)

Commercial Property Claims Supervisor

Customer Service Representative I (Remote)

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Utica National Insurance Group

Utica National Insurance Group Reviews

Ratings by category

Reviews by job title

Enjoyable culture where contributions are valued, but challenging roles.

Great remote work and leadership, but concerns about direction

Great leadership and benefits with good work-life balance

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Utica National Insurance Group reviews FAQs

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