Does UGI Utilities pay their employees well?

According to anonymously submitted Glassdoor reviews, UGI Utilities employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at UGI Utilities. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at UGI Utilities?

58% of UGI Utilities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UGI Utilities 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UGI Utilities?

Engineer (5) , Customer Service Representative (4) , Construction and Maintenance (2) , Engineer I (2) , Manager (2) , Natural Gas Technician (2) , Operations Manager (2) , Project Manager (2) , Sales Representative (2) , Supervisor (2)

What are the pros of working at UGI Utilities according to real employee reviews?

"Good Benefits" ((in 14 reviews)); "Department heads and managers were always kind and helpful." ((in 4 reviews)); "Pay was fair, but has recently failed to keep up with market value." ((in 4 reviews)); "Good work life balance for most." ((in 4 reviews)); "People are friendly" ((in 4 reviews))

What are the cons of working at UGI Utilities according to real employee reviews?

"Upper Management is horrible." ((in 3 reviews)); "Communication is horrible." ((in 3 reviews)); "Lack of vision from senior management." ((in 2 reviews))

UGI Utilities Reviews

3.3

58% would recommend to a friend

(92 total reviews)

Hans Bell

85% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (92 reviews)

UGI Utilities has an employee rating of 3.3 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UGI Utilities employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

92 reviews

3.0

19 Jun 2026

Remote work was good, but micromanagement is frustrating

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Remote was nice while it lasted

Cons

Micromanagement and ridiculous call metrics should go. It's Utilities not Apple Watches.

2.0

2 Jun 2026

Below Average

Engineer

Recommend

CEO approval

Business outlook

Pros

Work is easy, if dull. Great stepping stone towards better options. The blue collar positions have a great safety culture.

Cons

The work may be easy, but the volume of it is ridiculous for the pay. Expect to constantly pull long hours to stay on top of it. Constantly changing shaking up established processes, while also relying heavily on very outdated software most of the industry doesn't use. Its a company that desperately need to promote from within, but gives little reason for people to stay as the pay lags behind the rest of the market, especially if you stay loyal. Job security also hasn't been as good as they claim for years.

1.0

1 May 2026

Clear work requirements but RTO changes cause concern

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Clear work requirements, good healthcare and retirement benefits. Exposure to different types of software

Cons

Company is moving to a 4-day RTO despite telling employees this wasn't being pursued.

Viewing 1 - 3 of 92 Reviews

Jobs at UGI Utilities

Customer Care Representative I

Utility A - Start (Utility)

Customer Care Representative I

Customer Care Representative I

Customer Care Representative I

UGI Utilities

UGI Utilities Reviews

Company ratings over time

Reviews by job title

Remote work was good, but micromanagement is frustrating

Below Average

Clear work requirements but RTO changes cause concern

Jobs at UGI Utilities

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