Question 1

Does U.S. Customs and Border Protection pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, U.S. Customs and Border Protection employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at U.S. Customs and Border Protection. This rating has decreased by 8% over the last 12 months.

Question 2

How satisfied are employees working at U.S. Customs and Border Protection?

Accepted Answer

68% of U.S. Customs and Border Protection employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated U.S. Customs and Border Protection 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.8 for career opportunities.

Question 3

What are the top reviewed jobs at U.S. Customs and Border Protection?

Accepted Answer

CBP Officer (47), Border Patrol Agent (38), Officer (25), CBPO (17), Customs and Border Protection Officer (17), CBP Technician (13), Agriculture Specialist (12), Import Specialist (10), Mission Support Specialist (10), Management and Program Analyst (9), Program Manager (9), Supervisory Border Patrol Agent (9), Auditor (7), Agent (6), Attorney (6)

Question 4

What are the pros of working at U.S. Customs and Border Protection according to real employee reviews?

Accepted Answer

"Great benefits; retirement includes an annuity and a thrift savings plan (401k)." ((in 70 reviews)); "Provides good pay compared to private sector and decent schedules" ((in 67 reviews)); "Good people dedicated to the mission" ((in 18 reviews)); "Good pay with the overtime; good job security not particularly dangerous for a law enforcement job." ((in 17 reviews)); "MANY opportunities to promote and do different things." ((in 14 reviews))

Question 5

What are the cons of working at U.S. Customs and Border Protection according to real employee reviews?

Accepted Answer

"poor management, as a technician you are low priority a k" ((in 49 reviews)); "Can be long hours and miss out on family functions due to work" ((in 29 reviews)); "low morale" ((in 10 reviews)); "leadership, law enforcement, hard, challenging" ((in 8 reviews)); "They don’t listen to subject matter experts, they don’t respect employees, and the whole culture is built around authoritarian, paramilitary micromanagement." ((in 7 reviews))

Question 6

What are employees saying about U.S. Customs and Border Protection redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Customs and Border Protection redundancy and their outlook for job security at U.S. Customs and Border Protection in 2026.

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