Does Transcosmos pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcosmos employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Transcosmos. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Transcosmos?

45% of Transcosmos employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcosmos 2.8 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Transcosmos?

Customer Service Representative (74) , Customer Service (16) , Content Moderator (15) , Customer Service Agent (15) , Team Leader (10) , Customer Service Representative (CSR) (8) , Call Center Agent (6) , Customer Support Representative (4) , Manager (4) , Agent (3) , Call Centre Agent (3) , Customer Care Specialist (3) , Quality Assurance (3) , Account Manager (2) , Assistant Manager (2)

What are the pros of working at Transcosmos according to real employee reviews?

"Good colleagues to support" ((in 15 reviews)); "Good team to work with as we support each other" ((in 7 reviews)); "Work from home and good environment" ((in 7 reviews)); "Good environment, easy access to public transport" ((in 6 reviews)); "friendly colleague, manager and client" ((in 4 reviews))

What are the cons of working at Transcosmos according to real employee reviews?

"low salary and working on weekends" ((in 27 reviews)); "Sometimes the management is bad" ((in 23 reviews)); "Low pay and no increment" ((in 9 reviews)); "less benefit and low allowance" ((in 8 reviews)); "Bonus and increment only for permanent." ((in 4 reviews))

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Transcosmos

Transcosmos Reviews

3.0

45% would recommend to a friend

(198 total reviews)

40% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.1

Culture and values

2.8

Work/Life balance

2.8

Career opportunities

2.6

Senior management

2.4

Compensation and benefits

Transcosmos has an employee rating of 3.0 out of 5 stars, based on 198 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

198 reviews

3.0

10 Jun 2026

Great offer but disorganization and long hours hinder growth

Manager

Recommend

CEO approval

Business outlook

Pros

Good offer if you are an external hire; Annual increase & bonuses based on performance and company's profit; Morning shift majority of accounts

Cons

Very disorganized; Company is not investing in tools/automation; A lot of manual and administrative tasks that are inefficient and very exhausting; No career growth; Long hours; HMO upon regularization, 1 free dependent only; No free parking given the location is Mckinley. You will have to park at the mall and the parking costs daily is very high!

5.0

19 May 2026

Good for experienced employees, but process needs improvement

Assistant acct director

Recommend

CEO approval

Business outlook

Pros

Good for the experienced people

Cons

process somehow is too much......

3.0

17 May 2026

Good salary and friendly co-workers, but poor processes

Acounts manager

Recommend

CEO approval

Business outlook

Pros

Good salary, friendly co-workers, benefits

Cons

Doesn't use CRM system, doesn't have a process, senior only focus on themselves

Viewing 1 - 3 of 198 Reviews

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Jobs at Transcosmos

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