Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Tower Loan?

63% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (42) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 57 reviews)); "Great benefits and earning potential." ((in 22 reviews)); "Can make good money if you stick with it" ((in 15 reviews)); "Tower Loan is a great opportunity for a career and to build wealth for yourself." ((in 12 reviews)); "Pay, fast advancement, good coworkers" ((in 10 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 53 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 24 reviews)); "Management is horrible." ((in 21 reviews)); "No work / life balance here" ((in 19 reviews)); "Long hours due to dq work which is easy to solve if you’re actually working your accounts." ((in 16 reviews))

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Tower Loan

Tower Loan Reviews

3.5

63% would recommend to a friend

(450 total reviews)

Francis C. Lee

62% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (450 reviews)

Tower Loan has an employee rating of 3.5 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

450 reviews

1.0

11 Jun 2026

Worst job ever, taking advantage of elderly workers

Anonymous

Recommend

CEO approval

Business outlook

Pros

They have decent pay I guess

Cons

Literally the worse job I've ever had! They take advantage of the elderly and try to fill their pockets anyway they can!!

3.0

2 Jun 2026

Good bonuses but expect long hours and pressure

Branch manager

Recommend

CEO approval

Business outlook

Pros

Good bonuses available to earn each month.

Cons

Long hours, heavy pressure, lots of calls

2.0

5 May 2026

Supportive staff but outdated systems and cold calling

District manager trainee

Recommend

CEO approval

Business outlook

Pros

Nice staff and predictable hours

Cons

Cold calling and dated systems

Viewing 1 - 3 of 450 Reviews

Jobs at Tower Loan

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative