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Top Guard Security

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11 reviews
1.0
8 Jan 2014
Recommend
CEO approval
Business outlook

Pros

The best thing is a pay check. if you are lucky enough to work at one of the higher contracts, consider yourself lucky.

Cons

EVERYTHING. **if you are the owners friends, they get placed on sites that pay well - without security backgrounds. This company only caters to their friends, they do not treat their employees respectfully at all. The office staff is a joke. Some of them are so rude and disrespectful. the site captains do not run the sites, they have to get everything ok'ed by the office staff. They do not give their guards holiday bonuses, but they give all the office staff, lieutenants, and above bonuses.

1.0
21 Jun 2014

Its a job

Recommend
CEO approval
Business outlook

Pros

Steady schedule and very difficult to be terminated.

Cons

No raises, management that will lie to its employees, only time you hear from management is when they need something from you, minimum benefits, management doesn't care who mans a site until the client complains.

1.0
21 Aug 2023

Beware

Recommend
CEO approval
Business outlook

Pros

There's not a whole lot of pro's but I guess if you come into the company prepped with your unarmed and armed DCJS license, you can be promised a bonus, don't expect to receive it without having to fight for it, if at all. There are good people in account management positions, but they are held to ridiculous company policies.

Cons

You'll be told that you can work in multiple sites, which you can, but when you do, there is little to no training. If you happen to be assigned to a newly acquired site, there is absolute chaos, despite account manager's best efforts to make a smooth transition. Want to have a personal life? Not possible. Not only are employees not allowed to swap shifts with each other, you will be given your weekly shifts, often less than 24 hours before the day you are expected to work. I experienced this for 8 weeks straight. Not only are you not given enough notice before your week starts, you MUST give them 14 days notice to take any UNPAID time off, so forget being a single parent, or an adult with responsibilities outside of work. My favorite con would probably be the numerous employees (including myself) that weren't paid the agreed upon, wages. Sure, they'll rectify it if you check your paystubs and realize it, but you will have to call and call and the answer you'll get is that the money will be put on the next paycheck, even if you needed that money to pay your rent. This company does not care that their employees are living paycheck to paycheck. "It's just business." Course, we all know that 99% of companies in this country are that way, it's just really unfortunate to realize when you barely make a living wage, that their payroll mistakes, scheduling mishaps and dispatchers terrible attitudes are acceptable, but your mistakes are not.

4.0
8 Nov 2018

Top Guard Review

Recommend
CEO approval
Business outlook

Pros

From my own experience, the work is not to complicated.

Cons

A retirement package would be an excellent add-on to the employee benefits.

3.0
28 Aug 2021

Getting better takes time and money

Recommend
CEO approval
Business outlook

Pros

Will not let you go if they can put you to work.

Cons

Need to take care of there good employees and not burn them out.

1.0
4 Nov 2022

Horrid

Recommend
CEO approval
Business outlook

Pros

None honestly, the company is a waste and employees are mistreated.

Cons

Everything. The way they ignore employee concerns, lack of safety equipment. Unreliable management, quick to fire you over the littlest things

1.0
22 Nov 2021

Richmond Site Officer

Recommend
CEO approval
Business outlook

Pros

interview on the spot !

Cons

keeping employees first accurate scheduling management doesnt care about employees

Viewing 1 - 3 of 11 Reviews

Glassdoor has 131 Top Guard Security reviews submitted anonymously by Top Guard Security employees. Read employee reviews and ratings on Glassdoor to decide if Top Guard Security is right for you.