Toaster Reviews

Lack of leadership Inexperienced SF management The work is lacking creatively No office structure London HR is controlling One London director is impossible to work/communicate with The SF office is in a transitional phase so there are still a lot of kinks to work out but the main issue here is the lack of true leadership coming from the London office. The SF office is being led by inexperienced management that think they know how to run an agency. As good as the intentions are, there is a lot more damage being done than being fixed. London would see the issue if they had more of a presence in this office. It sends a message to the employees currently working here that they don't really care what happens within their own company when the people left in charge are able take advantage of their position.

The founders re-established themselves in the company in 2019 due to redundancies and poor business decisions. They took on roles that none of them were actually capable of doing - both from a lack of knowledge and intellect. They care more about profit than people and always will. The 'creative director/founder' is aggressive, uses his power for his own gain and treats people with an incredible lack of respect. There is a definite lack of vision and purpose in this agency, where senior management makes no effort to inspire or motivate their employees and those in power do nothing to help their colleagues. There is a lack of growth potential here due to the ways of working enforced by the founders, meaning that the ceiling is a lot lower than you might think. The work can be very monotonous with essentially having only Google and YouTube as clients, the potential for learning is limited. I loved working here until it all changed but please listen to me when I tell you to run as fast as you can in the other direction to this agency. You'll thank me one day.