Does Think Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Think Coffee employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at Think Coffee. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Think Coffee?

28% of Think Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Think Coffee 3.3 out of 5 for work life balance, 2.8 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Think Coffee?

Barista (20) , Supervisor (7) , Cashier/Barista (6) , Cashier (5) , Barista, Shift Supervisor (3) , Sales Associate/Cashier (2) , Shift Lead (2)

What are the pros of working at Think Coffee according to real employee reviews?

"Great coworkers, company's service" ((in 11 reviews)); "Flexible scheduling!" ((in 4 reviews)); "Most people are friendly." ((in 4 reviews)); "Decent training in latte art and dialing in for new baristas" ((in 3 reviews))

What are the cons of working at Think Coffee according to real employee reviews?

"Poor management" ((in 9 reviews)); "Below average pay" ((in 6 reviews)); "Managers busy running multiple stores so communication can vary, bad tips, high employee turnover." ((in 3 reviews)); "upper management is disconnected from day" ((in 3 reviews))

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Think Coffee

Think Coffee Reviews

3.0

28% would recommend to a friend

(69 total reviews)

Jason Scherr

47% approve of CEO

31% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.3

Work/Life balance

2.8

Culture and values

2.2

Senior management

2.2

Career opportunities

1.9

Compensation and benefits

Think Coffee has an employee rating of 3.0 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Think Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

69 reviews

4.0

15 Mar 2026

It’s a pretty decent job, not a career

Shift lead

Recommend

CEO approval

Business outlook

Pros

Flexible schedule, management is great, friendly work environment, judge free zone, it’s pretty easy to get promoted if you just do your job, the tips are decent.

Cons

They hourly pay could be better but I’d say the tips make up for it.

5.0

3 Mar 2026

Great place.

Brewista

Recommend

CEO approval

Business outlook

Pros

Good conditions, great community, great area

Cons

Old building that comes with some minor issues

1.0

4 Sept 2025

Poor pay, favoritism, disorganization

Shift lead

Recommend

CEO approval

Business outlook

Pros

Free coffee and shift meal Decent training in latte art and dialing in for new baristas

Cons

Rampant favoritism and nepotism Lack of job security with how brazenly management fired workers Below average pay

Viewing 1 - 3 of 69 Reviews

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