Does The Merchant Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, The Merchant Solutions employees rate their compensation and benefits as 1.6 out of 5. Find out more about salaries and benefits at The Merchant Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Merchant Solutions?

6% of The Merchant Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Merchant Solutions 1.6 out of 5 for work life balance, 1.6 for culture and values and 1.6 for career opportunities.

What are the top reviewed jobs at The Merchant Solutions?

Sales Representative (9) , Customer Service Representative (8) , Tech Support (6) , Anonymous (4) , Customer Service (4) , Account Manager (3)

What are the pros of working at The Merchant Solutions according to real employee reviews?

"Awesome coworkers who helped create a great environment." ((in 4 reviews)); "The work environment was professional." ((in 3 reviews)); "The shockingly high turnover speaks for itself—there is absolutely no real benefit to staying here." ((in 3 reviews))

What are the cons of working at The Merchant Solutions according to real employee reviews?

"I had to put up with harassment and disrespect not only by clients but by managers as well." ((in 6 reviews)); "Our supervisors are arrogant and think they're always correct." ((in 2 reviews))

The Merchant Solutions Reviews

1.6

6% would recommend to a friend

(54 total reviews)

6% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (54 reviews)

The Merchant Solutions has an employee rating of 1.6 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The The Merchant Solutions employee rating is 57% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

54 reviews

2.0

9 Feb 2022

You are expected to deliver the impossible

Account manager

Recommend

CEO approval

Business outlook

Pros

The compensation offered isn't bad plus you get complete benefits as well.

Cons

As an account manager, you are expected to do so many things but you can only do so much. They require a lot more and that comes with delivering impossible targets and project outcome.

1.0

19 Sept 2025

Stressful and frustrating!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The shockingly high turnover speaks for itself—there is absolutely no real benefit to staying here.

Cons

- Leadership is toxic, demanding, and completely devoid of empathy, caring only about squeezing out as much money as possible. - Short-term profit is prioritized over long-term stability, creating disaster after disaster that employees are forced to clean up. - Leaders refuse to take responsibility for their mistakes, repeating the same failures and leaving staff to pay the price. - The outdated tools and broken systems make even simple tasks unnecessarily tedious and frustrating, despite countless complaints. - Management ignores feedback entirely, dismissing concerns and forcing employees to endure a dysfunctional environment. - Work-life balance is nonexistent—tight deadlines and impossible expectations leave you too drained to even live your own life. - Burnout is constant, and the crushing pressure never stops, stripping away motivation and morale.

1.0

27 Aug 2025

Leadership is a disaster that makes employees' live miserable

Office administrator

Recommend

CEO approval

Business outlook

Pros

Basic training to get me started with work.

Cons

Every single day was a struggle because of pathetic leadership, Management demanded everything at once and called it all a priority, which made the work impossible to manage. Leadership acted completely irrational manner, as if their only goal was to make employees suffer.

Viewing 1 - 3 of 54 Reviews