Pros
The opportunity to join a start-up "on the ground floor" gives hope of stock options later.
Cons
For our position, we are paid about $20-30,000 less per year than what we are worth in the city. The way the management system works is that leads are over teams of JDAs, and then there is a manager over the leads. The manager over the leads is no longer allowed by HR to have individual meetings with JDAs due to how she treats people and their worry over legal repercussions. JDAs are given certain goals per week they need to meet - a grade of over an 80% accuracy on cases done where only 10-20% of cases are graded, and you must hit the goal of cases completely submitted (varies by cancer type). If you do not hit 2/2 goals, you are given a warning. Once you hit 3 warnings, you will be put on a "performance improvement plan" where depending on your lead, you may not be given the support you need to improve enough to not be fired. 80% of leads are rude and not helpful when you reach out for help and direction. You are held to the standard of the work-a-holics in the company. You need to put in 45-60 hours of actual case work in order to hit the goals. This does not include time it takes to walk to the bathrooms, time in meetings that are mandatory, breaks we are by law required to have, etc. No extra pay is handed out for the time you work over 40 hours due to the fact this is a salaried position. You are constantly watched by management for how often you need to use the restroom, whether you sit at your desk or an "egg" (which are warmer since half the floor is 60 degrees), whether you stay for volunteer night hours, etc. - again referring back to the expectation to work a high amount of hours. The company in the interview process preaches about how you will be given unlimited vacation time, you have easy access to help when needed, there is plenty of opportunity to grow and adapt within the company, how everyone is open and easy to approach, and everyone in the company gives off a happy vibe. I believe this is true, just not within the operations team, and not within the JDA pyramid. It is almost impossible to get questions answered accurately in time to meet your goal, operations will yell at you in front of the rest of the company instead of showing you the right way to document, no one laughs or smiles, when JDAs are asked to bring up issues or suggestions, they are shot down immediately in front of others, etc. When a JDA tries to transfer within the company, we are told that we have to wait until more come in. This is understandable until you're told the same thing for 6 months, and not given the opportunity to grow within Tempus. HR is aware of issues, and while they say they are working on them, offer no immediate fixes for the way JDAs are treated.