Does TWG Tea pay their employees well?

According to anonymously submitted Glassdoor reviews, TWG Tea employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at TWG Tea. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TWG Tea?

52% of TWG Tea employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TWG Tea 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TWG Tea?

Executive (7) , Manager (5) , Retail Sales Associate (5) , Supervisor (5) , Part Time Sales Associate (3) , Warehouse Worker (3) , Customer Service Executive (2) , Retail Supervisor (2) , Sales Executive (2) , Store Manager (2)

What are the pros of working at TWG Tea according to real employee reviews?

"Good team and colleagues." ((in 16 reviews)); "Good work life balance" ((in 9 reviews)); "Nice working environment with kind supervisors" ((in 5 reviews)); "people are nice" ((in 3 reviews))

What are the cons of working at TWG Tea according to real employee reviews?

"Poor management and communication." ((in 12 reviews)); "No career progression" ((in 6 reviews)); "HR benefits is like an SME" ((in 6 reviews)); "Long hours but the work was very valuable" ((in 5 reviews)); "Not sure why there is no bonus when the company is doing very well." ((in 3 reviews))

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TWG Tea

TWG Tea Reviews

3.4

52% would recommend to a friend

(99 total reviews)

59% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.4

Work/Life balance

3.2

Culture and values

2.9

Career opportunities

2.7

Compensation and benefits

2.6

Senior management

TWG Tea has an employee rating of 3.4 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

99 reviews

3.0

15 Apr 2026

Stable life

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Decent place for retirement kind

Cons

Salary is slightly lower compare to market

5.0

22 Mar 2026

job experience

Packer

Recommend

CEO approval

Business outlook

Pros

very simple and pays decent

Cons

can get tiring over time

4.0

28 Jan 2026

Part timer benefit

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Relatively good pay for part timers

Cons

Standing for long hours during shift

Viewing 1 - 3 of 99 Reviews

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