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TSS (Total Security Services)

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TSS (Total Security Services) reviews about "minimum wage"

48% positive business outlook

Reviews by job title

15 reviews
4.0
23 Mar 2022

Security review

Recommend
CEO approval
Business outlook

Pros

You feel flexible and learn new things if you new in security field

Cons

They are not paying good rate only minimum wage rate

2.0
16 Dec 2017

Poor

Recommend
CEO approval
Business outlook

Pros

Provide free uniform. Cant think of anything else.

Cons

Pay barely over minimum wage. Change where you work without warning. If you go sick, don’t expect any pay, and expect hours to be cut, again without warning. Managers rarely contact you, when you try, they don’t answer their phones. I don’t recommend this company.

1.0
4 Sept 2022

Poor teamwork

Recommend
CEO approval
Business outlook

Pros

Dont even try this company total rip off

Cons

Rubbish team work for minimum wage

2.0
8 Jun 2018

Former guard

Recommend
CEO approval
Business outlook

Pros

This is the hardest part of the review to write, not for lack of good moments, but the notion that they are pros in favour of the company. The training was thorough and informative, both at the induction in Birmingham, and the in store training. Some of the stores I guarded were not so bad to guard for, with decent staff and reasonable hours. The uniform had a decent fit and was comfortable. Based on other reviews I feel like the exception, but my are manager as okay to talk to.

Cons

Notice anything about the pros? I'd say they are minimum expectations of a guarding job. TSS at its best is the bare minimum decent. Speaking of minimum, that leads to our first con, the rate of pay. All the stores I guarded for, from the nice stores to the far less nice stores where I received near constant threats were all minimum wage. On that note, so many stores are a nightmare to guard for. Do you like being constantly threatened by members of the public? Do you like 'colleagues' forming cliques and excluding you because you're 'just security'? Do you like being considered the best guard a store has because you aren't a pervert of creep? No, who would like those things. Yet that is what most stores are like to guard for. Also, have fun being always on call, whether it is your day off, a holiday, or you are off sick, doesn't matter to TSS.

avatar
TSS (Total Security Services) Response
7y
We are disappointed to hear you were less than satisfied when working for us. It's important to us that our customers are more than satisfied and we would like the opportunity to resolve your issues.
1.0
1 Feb 2018

SECURITY OFFICER

Recommend
CEO approval
Business outlook

Pros

tO GAIN EXPERIANCE AND TO KILL BOREDOME

Cons

Fat salary for management poor pay for guards.Why was TSS out of 93 worst paying companies selected as NO ONE? They are surpose to pay about 3 million to their workers,have they done so? London minimum wage is #8.50 why are they paying most workers 7.50

3.0
1 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Paid breaks at some stores Paid on time and sometimes even a day or two early Uniform is smart, TSS branded ties Easy booking on system and online portal Control call when there’s available shifts Send uniform on time when requested

Cons

*Hourly rate is way too low, for a risky job every day £8.94 per hour isn’t worth it, people who stack shelves and stand at the tills get paid over £10 an hour unlike security who stop shoplifters and are put at risk, their paying us the minimum wage!! Sometimes control promise to pay us for an extra hour when they call us on day off but that’s a lie they still owe me 2 hours pay *Control take at least 20 minutes to answer the phone *Area mangers forcing pressuring you to do shifts and over time when you say you aren’t available

avatar
TSS (Total Security Services) Response
4y
Thank you for taking the time to provide feedback about the Company. As an equal opportunities employer, we feel your comments do not support the Company's core values. TSS consistently make sure we may more than the minimum wage at the basic rate, you can find the payrate for your local city by contacting our recruitment team on 0208 523 5533 option 2. In regards to our staff, there has been a lot of investment in technology in the last couple of years. This has enabled our area managers to be more employee and client-focused which shows with our prestigious accreditations and holding one of the highest NSI score in the industry. This also gives us more time to develop our leadership team and manage areas or performers not working within our high standards. Please give our HR Team a ring if we can help in any way .
5.0
17 Jun 2020
Recommend
CEO approval
Business outlook

Pros

+ Work is always available. + Great management team, helpful and understanding. + Exellent and knowledgeable training provided when joining the company from experienced trainers within the industry. + Leaders in retail security. +

Cons

- Low pay rate just about minimum wage. - Lack of gaining further education, training and staff development. - Lack of range of job opportunities as it is mostly only retail clients. -

1.0
12 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Consistent job bookings and regular site placements

Cons

Minimum wage and management is poor on all levels

avatar
TSS (Total Security Services) Response
4y
Thank you for taking the time to give us your feedback. We value and consider all feedback and we'll continue to find ways to improve. In regards to your pay, please feel free to speak to our payroll team or Area Manager to discuss this.
1.0
22 Feb 2022

Security officer

Recommend
CEO approval
Business outlook

Pros

There are no benefits to work with TSS, no job security

Cons

Minimum wage, break deductions, lack of support

avatar
TSS (Total Security Services) Response
4y
Thank you for your feedback. Sorry to hear that your experience at TSS is not positive, we absolutely accept that we can learn and improve - and we are very much open to feedback. We can see you are a current employee, please feel free to get in touch by calling us on 0208 523 5533 or email hr@totalsecurity.co.uk, and we can discuss any problems you may have.
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