TEAM Wireless Reviews

4.1

79% would recommend to a friend

(85 total reviews)

Brian Boucher

80% approve of CEO

78% positive business outlook

TEAM Wireless has an employee rating of 4.1 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TEAM Wireless employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

85 reviews
1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay USED to be great. Goals were obtainable if you were a good salesperson. Management stayed off your back if the numbers looked good.

Cons

There is now a "kicker" requirement for every sales KPI. Basically, its just impossible to hit your sales goals because of unrealistic expectations. The new COO that came from TCC is responsible. TCC is a much bigger retailer than Team Wireless, and he was brought here to help with expansion. That's been the only focus, the existing employees were thrown to the dirt. I have been in sales for about 6 years, and when you stop paying your over-achieving staff members a fair wage, they will leave. I have seen my districts staff dwindle in the past few months. The salespeople that were some of the best in the company have left because of the changes in compensation.

2.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good place to learn basic sales and customer service skills

Cons

Inconsistent management across locations and Unpredictable scheduling

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TEAM Wireless Response
1mo
Thank you for being a part of our TEAM. We're sorry to hear about your personal experience and will share this feedback with our leadership TEAM. We wish you the best of fortune with your future endeavors. -JB
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Glassdoor has 85 TEAM Wireless reviews submitted anonymously by TEAM Wireless employees. Read employee reviews and ratings on Glassdoor to decide if TEAM Wireless is right for you.