Sumsub Reviews

4.3

80% would recommend to a friend

(68 total reviews)
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Andrew Sever

87% approve of CEO

78% positive business outlook

Sumsub has an employee rating of 4.3 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sumsub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
5.0
29 Jun 2026

Fast-growing company with strong people and product

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a strong product, ambitious goals, and many talented people. It is a good place for those who want to learn fast, take ownership, and work in a dynamic international environment.

Cons

The company moves very fast, which can sometimes make planning and prioritization challenging

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Sumsub Response
1d
Thanks for the awesome review! Ownership and a love for fast learning - this is the way to thrive at Sumsub.
2.0
1 Jun 2026

No stability

Recommend
CEO approval
Business outlook

Pros

- Fully remote - No micromanagement - Salary is paid on time

Cons

- No guarantees you won’t be kicked off suddenly without compensation, the company does this regularly - Heavy cost-cutting in the Support department, active replacement of employees by AI - Strategic decisions are made on the fly, rules of the game shift overnight

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Sumsub Response
1d
Thank you for spending three years with us! That’s a significant journey. We know that adapting to fast-moving strategies and the shift toward AI integration is a lot to navigate, and we’re truly sorry it left you feeling unstable... We still genuinely appreciate all the hard work over the years and wish you the very best in your next chapter.
5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Culture—superb culture—fun, considerate, non-political, hardworking, intelligent people. They do an excellent job at hiring good people. 2. Great support and flexibility for their customers. They are very nice to work with. 3. Internal teams are very responsive. They’re very quick to help and even proactive. 4. The company works hard to innovate and support customer needs.

Cons

None at all—no company is perfect but this company comes pretty close.

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Sumsub Response
1d
This review just warmed our hearts! Thank you for the incredible feedback. Hearing that we’re coming pretty close to perfect means the world, especially from a Senior BDM who knows what makes a client happy. Let's keep that momentum going!
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Glassdoor has 99 Sumsub reviews submitted anonymously by Sumsub employees. Read employee reviews and ratings on Glassdoor to decide if Sumsub is right for you.