Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 17 reviews)); "good work life balance" ((in 5 reviews)); "Amazing team" ((in 5 reviews)); "The members were and are awesome people!" ((in 5 reviews)); "Great culture, really cares about people, both members and employees." ((in 5 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Low pay for customer service representatives, low pay for pretty much a lot of areas , not competitive" ((in 7 reviews)); "Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews)); "Say they care about employees but only care if it’s within their best interest." ((in 3 reviews))

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Sound Credit Union

Sound Credit Union Reviews

3.9

80% would recommend to a friend

(92 total reviews)

Don L. Clark Jr

79% approve of CEO

69% positive business outlook

Ratings by category

4.2

Culture and values

4.1

Diversity and inclusion

4.0

Compensation and benefits

3.8

Work/Life balance

3.7

Career opportunities

3.6

Senior management

Sound Credit Union has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

92 reviews

5.0

17 Jun 2026

Diverse team with a welcoming culture and growth opportunities

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Management at my branch does an amazing job with creating a diverse team. Everyone's unique skill sets allows our team to collaborate with eachother, it builds a strong team that can handle a lot of situations. The work culture at Sound is inviting and definitely promotes growth and respect. I enjoy it here.

Cons

Some days are very slow and so you have to find things to do or you will get bored. Other than that I don't see any other cons.

Sound Credit Union Response

Thank you for taking the time to share your experience! We’re glad to hear you feel supported by a diverse team and our welcoming culture. We also appreciate your feedback on creating additional learning opportunities, this is valuable input as we continue to grow and support employee development.

4.0

18 Feb 2026

Good company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- pay - time off - benefits

Cons

tools and systems need to be revamped

Sound Credit Union Response

4mo

Thank you for taking the time to share your experience at Sound Credit Union. We’re glad to hear you value our pay, time off, and benefits. We also appreciate your candid feedback around our tools and systems. This is an area we continue to evaluate and improve to better support our employees. We’re grateful for your input and for being part of the Sound team.

3.0

1 Apr 2025

Ups and downs

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Credit Union, benefits, coworkers, pto, paid holidays

Cons

Management, rude members, pay, growth opportunities

Sound Credit Union Response

Thank you for taking the time to share your feedback. We are happy to hear that you appreciate our benefits package, supportive coworkers, PTO, and paid holidays. We value all feedback, including areas for improvement and are committed to providing a positive and supportive work environment for all employees. If you have specific suggestions or further feedback to share, please feel free to reach out to HR or your leadership.

Viewing 1 - 3 of 92 Reviews

Jobs at Sound Credit Union

Consumer Loan Servicing Analyst

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Sound Credit Union

Sound Credit Union Reviews

Ratings by category

Reviews by job title

Diverse team with a welcoming culture and growth opportunities

Good company

Ups and downs

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