SoulCycle Reviews

I started a soul when the founders were still involved and as soon as they left, the company became a mess. Nepotism ran a muck - people promoted for being friends with upper management with literally no skills to back it; people fired for having a different point of view from upper management. Lack of transparency, lack of clarity, and a ton of fake promises to "improve corporate culture". All the company cares about now is the bottom line. Talent is disposable - mentality of "if you leave, we'll just find someone else since we are SoulCycle". Decisions are made with no clarity - whether internal or external. No thought put into anything...amateur hour across not only the staff but the executives as well. Many of the people that have stayed are close to Melanie Whelan (CEO) and have only stayed because she favors them - they have formed a clique of her inner circle, and others. If you are of the others, forget about it - you won't last 6 months.

The corporate team (especially the exec team) is a MESS. I saw a change when the founders left (when SoulCycle was bought) and when Melanie Whelan took over as CEO. They do not care about their employees and they do not treat their instructors fairly. We recently all got 40-50% pay cuts and were given 20 days notice before it came into effect. Soul-less if you ask me.