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SmarTone

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SmarTone

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SmarTone Reviews

3.0

30% would recommend to a friend

(141 total reviews)

Executive Director and Chief Executive Officer Anna Yip

Anna Yip

36% approve of CEO

Ratings by category

3.1

Diversity and Inclusion

3.1

Compensation and Benefits

2.9

Work/Life Balance

2.8

Culture and Values

2.7

Career Opportunities

2.7

Senior Management

Ratings distribution

5 stars

8%

4 stars

29%

3 stars

37%

2 stars

17%

1 star

9%

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Found 141 of over 154 reviews

Updated 12 Nov 2023

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Some colleague are nice and willing to help(in 14 reviews)
  • "Good benefit and welfare in the company(in 5 reviews)
  • "The culture is good.(in 3 reviews)
  • "Easy Work, normal workload, free environment(in 3 reviews)
  • "People don’t want to take responsibility(in 3 reviews)
Cons
    1. 5.0
      23 Aug 2023
      Manager
      Former Employee, more than 1 year
      Hong Kong
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable and can leave on time

      Cons

      system is a bit old

      1. 1.0
        2 Oct 2023
        Radio Network Engineer
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        nice colleague, they are willing to teach and help.

        Cons

        Awful reward scheme, the top management will not appreciate the contribution of the general staff. Tight budget for general staff. CTO without any strategies to tackle problems.

      2. Join the SmarTone team
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        1. 3.0
          29 Aug 2023
          Senior Marketing Executive
          Current Employee
          Kwun Tong, Kowloon City
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Relatively high salary than others

          Cons

          Ling working hour, always OT

          1. 2.0
            6 Aug 2023
            Customer Service Representative
            Current Employee, less than 1 year
            Kwun Tong, Kowloon City
            Recommend
            CEO Approval
            Business Outlook

            Pros

            good benefit. Eg: holiday and personal care

            Cons

            less manpower for email team and bad emo

            1. 2.0
              23 Jul 2023
              Data Analyst
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Stable, 14AL, medical and flexible work hour

              Cons

              System is old, not user friendly

              1
              1. 2.0
                16 Jun 2023
                Marketing Executive
                Current Employee, less than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                High Salary, Easy transportation, no more

                Cons

                The management are the king of the world. Most comments they made are meaningless but just personal preference. You would not find any room for self-improvement. Don't join

                1. 2.0
                  26 Jun 2023
                  Marketing Executive
                  Former Employee, less than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  No need to clock-in out

                  Cons

                  Heavy workload, stressed, poor benefits

                  1
                  1. 4.0
                    25 May 2023
                    Corporate Strategy Analyst
                    Former Employee
                    Hong Kong
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great Senior Management that actually cares

                    Cons

                    Office is not the fanciest; under par for a TMT; no explicit DEI policy

                    1. 3.0
                      1 Jun 2023
                      Manager
                      Current Employee
                      Hong Kong
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      short working hours, relaxed office

                      Cons

                      low salary compared to other telco

                      1. 4.0
                        20 May 2023
                        Senior UX/UI Designer
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        location, benefits, payment, woking time

                        Cons

                        Complicate structure, no promotion, overlap responsible

                      Viewing 1 - 10 of 141 Reviews
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                      SmarTone Reviews FAQs

                      SmarTone has an overall rating of 3.0 out of 5, based on over 154 reviews left anonymously by employees. 30% of employees would recommend working at SmarTone to a friend and 29% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, SmarTone employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at SmarTone. This rating has decreased by -5% over the last 12 months.

                      30% of SmarTone employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SmarTone 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

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                      Glassdoor has 154 SmarTone reviews submitted anonymously by SmarTone employees. Read employee reviews and ratings on Glassdoor to decide if SmarTone is right for you.