SmarTone Reviews
30% would recommend to a friend
(141 total reviews)

Anna Yip
36% approve of CEO
Found 141 of over 154 reviews
Updated 12 Nov 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- 5.023 Aug 2023ManagerFormer Employee, more than 1 yearHong Kong
Pros
Stable and can leave on time
Cons
system is a bit old
- 1.02 Oct 2023Radio Network EngineerCurrent Employee
Pros
nice colleague, they are willing to teach and help.
Cons
Awful reward scheme, the top management will not appreciate the contribution of the general staff. Tight budget for general staff. CTO without any strategies to tackle problems.
- 3.029 Aug 2023Senior Marketing ExecutiveCurrent EmployeeKwun Tong, Kowloon City
Pros
Relatively high salary than others
Cons
Ling working hour, always OT
- 2.06 Aug 2023Customer Service RepresentativeCurrent Employee, less than 1 yearKwun Tong, Kowloon City
Pros
good benefit. Eg: holiday and personal care
Cons
less manpower for email team and bad emo
- 2.023 Jul 2023Data AnalystCurrent Employee
Pros
Stable, 14AL, medical and flexible work hour
Cons
System is old, not user friendly
1 - 2.016 Jun 2023Marketing ExecutiveCurrent Employee, less than 1 year
Pros
High Salary, Easy transportation, no more
Cons
The management are the king of the world. Most comments they made are meaningless but just personal preference. You would not find any room for self-improvement. Don't join
- 2.026 Jun 2023Marketing ExecutiveFormer Employee, less than 1 year
Pros
No need to clock-in out
Cons
Heavy workload, stressed, poor benefits
1 - 4.025 May 2023Corporate Strategy AnalystFormer EmployeeHong Kong
Pros
Great Senior Management that actually cares
Cons
Office is not the fanciest; under par for a TMT; no explicit DEI policy
- 3.01 Jun 2023ManagerCurrent EmployeeHong Kong
Pros
short working hours, relaxed office
Cons
low salary compared to other telco
- 4.020 May 2023Senior UX/UI DesignerFormer Employee
Pros
location, benefits, payment, woking time
Cons
Complicate structure, no promotion, overlap responsible
SmarTone Reviews FAQs
SmarTone has an overall rating of 3.0 out of 5, based on over 154 reviews left anonymously by employees. 30% of employees would recommend working at SmarTone to a friend and 29% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.
30% of SmarTone employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SmarTone 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.