5.025 Aug 2023Great Job, Metrics are almost unmeetableTech support representativeCurrent employee, more than 1 yearRichmond, VARecommendCEO approvalBusiness outlookProsPto, insurance , HSA, great employeesConsExpectations are way too high. FCR is hard to keep up.Show more
4.022 Nov 2022GreatTech support representativeCurrent employee, less than 1 yearRichmond, VARecommendCEO approvalBusiness outlookProsGreat benefits that they offerConsNot really any cons at the momentShow more
3.04 Jan 2022N/ATech support representativeCurrent employee, more than 1 yearBoston, MARecommendCEO approvalBusiness outlookProsGood for people new in fieldConsManagement would be better and understandingShow more
