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Signature Analytics

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Signature Analytics Reviews

4.1

78% would recommend to a friend

(61 total reviews)

Peter Heald

82% approve of CEO

71% positive business outlook

Signature Analytics has an employee rating of 4.1 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Signature Analytics employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

61 reviews
3.0
20 Dec 2018

Not What It Seems

Recommend
CEO approval
Business outlook

Pros

• Flexible hours • Great learning and networking opportunity for newer/younger accountants • Varied client base means you get lots of exposure to different issues • Fun company events • Lively and fun culture • Medical benefits are generous • Will help pay for CPA licensure after the fact (you foot the up-front cost) but no other real development incentives • Engaging CEO makes things fun but still professional

Cons

I would only recommend newer college grads to work here since there really is no high-level work being performed unless you’re a consulting CFO. You do month close and/or clean up and that’s about it. The manager and controller level folks aren’t the strongest and if you’re looking to grow under the tutelage of a more seasoned professional, do it someplace else. • “Flexible PTO” is a lie. Staff must work 157 billable hours a month, which doesn’t include admin hours, which means you’ll end up doing more like 170-200 hours a month, depending on your clients. That means you don’t realistically get any time to take PTO since the billable hours have to be made up elsewhere in a given quarter. Lots of people complain of being overworked and/or underpaid. • Quarterly bonus is a joke. You only get half of it if you hit your billable hours (see comment above) and the other half at management’s discretion, which isn’t guaranteed or quantifiable. • Performance expectations aren’t clearly communicated. This ties into the bonus/promotion scheme as well as professional development. Don’t expect much in the way of feedback or constructive criticism for your betterment. • There is a pervasive group mentality amongst the more tenured folks. Word of caution: don’t run afoul of any of them or they’ll make your job miserable. • No 401k match. • Rotating door of clients means you never really get to do impactful work for them – its usually firefighting and then six months later you’re on a new client. • High employee turnover. Ever wonder why they seem to always be hiring for all positions? Some are due to organic growth but over half are because of folks leaving consistently. • Mentorship is all but non-existent. There really is no meaningful career guidance or professional development. • Commute can be awful depending on where you live.

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Signature Analytics Response
7y
Thanks for your detailed review. We appreciate your honesty in the positives about your experience as well as areas of opportunity for improvement. You are correct in your description of the position. The expectation of our various roles is very different than working for an in-house company as this is very much a consulting role where the staff is expected to work in a client facing position. With that, you may even work with multiple clients at once. Therefore, most of the work we do can be more day-to-day accounting focused. Every client's needs and goals are different and exposure to multiple clients and advancement of tasks depends on your background, skill strengths, level of trust in work, ability to meet deadlines, and at times it just depends on the engagement you are assigned. Some of our clients do not have a CFO on staff; therefore, in those instances, only qualified staff who meet the above criteria and more can manage the engagements from a higher level as it is a very advanced role to fill. We are open to the fact that our business model is not for everyone. Working as a consultant with various clients has its many benefits in regards to exposure to a multitude of projects with varying requirements and skill sets. Also, everyone here is held to specific performance standards which are in line with our company's core value. With that in mind, it's difficult to draw a direct comparison with our various positions and career advancement structure to a specific in-house role within a single company. Given the uniqueness of our business model, we do our best to clearly provide details regarding each position's structure during the interview process. This allows us to also highlight the growth opportunities, benefits, compensation (including bonus), and qualifying expectations. We do this so everyone has an accurate and clear understanding of the challenges they may experience as well. Given our review process & open door policy, current employees have the ability to discuss and better understand these things at any point in time. If there is uncertainty, we encourage anyone to discuss this with their performance manager. We are unhappy to hear about your feelings re "frat mentality" comment. If there are specific issues that should be addressed we would appreciate hearing more and encourage you to reach out to us directly. As a growing company, we've encountered many hurdles that have allowed us to improve not only our business delivery model but also our internal culture. One of our recent changes in 2018 was in structuring & communicating transparency regarding the duties and skill sets around each role and the advancement opportunities for existing and new employees. With our growth goals in mind, there's plenty of room for advancement for motivated employees who fit the model and skills required to excel within our existing markets and new markets we plan to expand into. Thank you for your feedback on our mentor/mentee program. Since this is a new program, there is room for improvement regarding the structure and we appreciate those who provide proactive feedback as we are open to ideas. Given some of the above comments, we hope it is understood that we do focus on the happiness of our employees. Our management team is consistently looking at employee utilization & churn to better understand who is overworked, underworked, and who in need of help. As a company, we can only be successful if this effort is met halfway with the individuals we employ. Knowing that our employees are happy allows them to be successful and have pride in the work which is then passed down to our customers. This kind of success is seen by many of our team members and its ideology enables us to excel in our service delivery model making our customers more successful which in turn makes us successful. We know we are not perfect. Given we focus so much of our culture on continuous improvement, we hope that in the future any individual can discuss issues with management. Upward mobility and a positive culture are some of our key areas of focus and we are proud of our progress and successful track record to date. On a final note, there was much said in this review that we are openly looking at and communicating improvement plans and this was a gentle reminder that we are on the right track! We do appreciate every individual who has chosen to actively participate in our continued growth and success, and that really excites us for the future. Thank you again for your review.
2.0
6 Mar 2022
Recommend
CEO approval
Business outlook

Pros

You learn a lot, as you are exposed to a lot of different industries and different types of accounting software. The best aspect of the job is the other individuals you get to work with though. You may be working on 4-10 different clients at any time, with different teams on each client. Great place to grow your career as an accountant without having to get a CPA and work at a Big 4.

Cons

- Long hours - For the entire time I worked there, we were always understaffed - Management only cares about how many billable hours you charge - Your year-end bonus is tied directly to how many billable hours you charge, creating a toxic environment that favors those who work constantly - unlimited PTO is a lie. It's really only 10 days which is very minimal, and not very many holidays. As your year-end bonus is tied to billable hours, if you take any time off over 10 days you directly impact that billable hour goal. If you want to take 11 days off, you have to make up that 8 billable hours in order to still meet your goal for the bonus. - Management is not aligned with the wants and needs of their employees. If they were, there wouldn't be as much turnover. Unfortunately management is a group of all males who think the same as each other. They promote other individuals (primarily males) who think the same as them. For example I personally witnessed a male individual be promoted into a top leadership position within the company, even though multiple lower-level employees had complained about his leadership style, rhetoric, and other things.

1.0
21 Jan 2022

Toxic environment

Recommend
CEO approval
Business outlook

Pros

Varied work, varied clients, learned A LOT.

Cons

Was once fun but has lost the people who care. Leadership is toxic now.

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Signature Analytics Response
4y
Thank you for your comments. We'd appreciate and welcome the opportunity to discuss your experience at Signature Analytics so that we can better understand your comments. Please reach out to us directly if you are open to that conversation. Regardless, we are grateful for your contributions and wish you all the best.
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Glassdoor has 61 Signature Analytics reviews submitted anonymously by Signature Analytics employees. Read employee reviews and ratings on Glassdoor to decide if Signature Analytics is right for you.