Dry promotion (no salary hike; arbitrary changes in designation to avoid employee dissatisfaction)
Retention bonus (they take 10% of your pay each month and give it once every 6 months but not if you resign within 6 months)
No notice or severance pay if you are laid off (they stress on serving 2 months notice if you resign)
Relieving letters are not given on time and not given on email; only physical copies (if you move to a different city or country, good luck getting that)
Ops head forces pregnant women to come to office even though work from home can be done
Client approved work from home is also not given if Ops head does not approve
Single person management with no alternative, Ops head runs team like some religious dictator
Heads of Ops, HR and facilities are in cahoots and give incorrect good feedback to CEO on each other
CEO has limited visibility of what happens in the company being offshore in US
Toxic work culture with some teams working more than 8 hours a day with hard to obtain leaves
Hike and promotion are based on Ops head, even if client approves them
Mosquitos on the floor
Stinking washrooms (unless clients are in office, then they are cleaned 10 times a day, otherwise cleaned once or twice)