ShopperLocal Reviews

3.2

53% would recommend to a friend

(64 total reviews)

Scott Hall

65% approve of CEO

51% positive business outlook

ShopperLocal has an employee rating of 3.2 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShopperLocal employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

64 reviews
1.0
16 Sept 2015
Recommend
CEO approval
Business outlook

Pros

If you like to be abused and harassed and called 10 times before lunch(I promise I'm not making this up) You will be asked to drive two and half hours to your turf and then they are upset when you don't want to. Also I totally agree with another person on here and think the good reviews are fake. I'm disgusted I ever represented this company actually so there really isn't any pro's. BTW this is my first review ever and I'm only doing it because I've never been so disgusted to have represented a business before that I feel the need to tell everyone about it.

Cons

Catching my manager telling me a whole lot of lies. After 6 weeks I really never new the truth. Making calls from a car in a parking lot and being told that's the only way to have any success. The 1980's thinking. This company doesn't even think you should email a customer or let a customer have a minute to think about it. All my sales I got were against company policy. You will feel embarrassed representing this company if you take their offer. Your not allowed free will thinking.

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ShopperLocal Response
10y
We are sorry to hear that you had a bad experience at ShopperLocal. Being an open company on Glassdoor, you can be assured that all our reviews are genuine. We don’t have the time or intention to forge any review. And that’s the reason that we are responding to your review and would love to solve any issues you have faced. We assure you that we have a zero tolerance policy and strict guidelines against employee abuse. We would love to get in touch with you and hence, request you to write in at humanresources@shopperlocal.com so that we can resolve your grievance(s). Our sales methods are scientific and tested, backed with years of experience that we have gained through our processes. Therefore, these have worked as an extremely effective guideline with our sales professionals. Our relationship with our supermarkets has been immensely strong and fruitful. In fact, our partnerships have only expanded with the addition of more supermarkets as our strategic partners. We request you to contact us and rest assured, that if you have faced genuine problems, they will be resolved.
1.0
6 Jan 2016

Recruiter

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly, the work place was so negative it was hard to perform daily tasks. Zero pros!

Cons

Working for shopper local was an absolute nightmare. The entire time I worked for this company they were inconsistent, dis honest and down right cooperate bullies.

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ShopperLocal Response
10y
We are sorry to hear that it was not a good experience for you at ShopperLocal. Our work culture has evolved over decades, so it is something that we show immense pride in. Rest assured that we respect and value our employees, and inappropriate behavior is never taken lightly. However, we know that once a person with the right attitude completes our time proven training programs and follows it with consistency, there have been nothing but proven results. We encourage you to send the details of the issue to nphillips@shopperlocal.com and we will make sure that if you have been treated unfairly, it will be taken very seriously.
1.0
29 Sept 2015
Recommend
CEO approval
Business outlook

Pros

-The first time through a town or selling a new customer it's the easiest money you'll ever make. -They'll hire anyone, so it's a great place to get sales experience

Cons

-Even with ensuring tape never runs out in stores, clients have good offers, and ad copy is designed to attract business, renewal rate is about 20-30% -After your first year to six months, the pay plan is built on renewals, so without those you are constantly starting over and can't ever make the kind of money promised. -Pay plan changes without notice -No freedom, you are constantly being checked in on and micro managed by your manager and the amount of reports will shock you -Conference calls every morning, and on Tuesdays and Thursdays you'll have one in the evening -Once you get home at night, you'll have to submit another report, as well as re-organize for the next day so your average work week will consist of a 60-70 hour work week -You will have to drive anywhere from 45 min to 2 hours to your market and back each day with only $50 in gas allowance per week -You are treated like a number, not an employee -They will literally hire anyone willing to work for this company, no background checks, don't care about criminal background history -Doesn't work for the majority of customers you have to sign up in order to make money, so you're literally stealing from them -Customer support is a joke, and you'll get no support from upper management -No one can spell properly or use the words there/their/your/you're etc. correctly. I highly doubt the majority of management have a college degree and the grammatical errors in emails you'll receive are embarrassing to say the least. If you have a college degree, seek employment elsewhere

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ShopperLocal Response
10y
We are sorry to hear that you had a bad experience at ShopperLocal. We assure you that we have one of the best renewal rates in our industry, thanks to our years of accumulated knowledge and implementation of protocols derived through the immense experience that we stand proud of. We make it of the utmost importance to ensure that the work-life balance of our employees is well maintained. We do understand that a good balance is what fuels the performance of a great workforce. Our allowance and other benefits are derived through careful analytical study which is an ongoing process within itself. We assure you that we take the hiring process very seriously and we hire the very best people and hence, follow the best practices. Only the best of the people may represent us. Our customers have been associated with us for years now and they enjoy the strong results delivered to them by our programs. And for all customer grievances we have a dedicated team of customer support comprised of the most qualified and experienced professionals. We would love to get in touch with you and hence, request you to write in at humanresources@shopperlocal.com so that we can resolve your grievance(s).
Viewing 1 - 3 of 64 Reviews

Glassdoor has 64 ShopperLocal reviews submitted anonymously by ShopperLocal employees. Read employee reviews and ratings on Glassdoor to decide if ShopperLocal is right for you.