Does Sheraton pay their employees well?

According to anonymously submitted Glassdoor reviews, Sheraton employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Sheraton. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Sheraton?

56% of Sheraton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sheraton 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sheraton?

Front Desk Agent (138) , Front Desk Receptionist (52) , Guest Service Agent (51) , Server (37) , Housekeeper (35) , Banquet Server (31) , Bartender (30) , Server/Waiter (25) , Sales Manager (21) , Front Office Supervisor (17) , Waitress (17) , Housekeeping Supervisor (16) , Intern (16) , Manager (14) , Recepcionista (14)

What are the pros of working at Sheraton according to real employee reviews?

"Benefits are good and useful" ((in 111 reviews)); "The people were great and friendly" ((in 103 reviews)); "Helpful and friendly staff." ((in 67 reviews)); "Coworkers are friendly and nice" ((in 50 reviews)); "Some good managers." ((in 33 reviews))

What are the cons of working at Sheraton according to real employee reviews?

"Poor management unlike most other places" ((in 151 reviews)); "Low pay and still can't get paid and it's been a month" ((in 95 reviews)); "Long hours and hard to change shifts." ((in 70 reviews)); "Salary is low and obligation to come 15 min earlier to shift for handover but not getting paid for it" ((in 58 reviews)); "Poor upper management." ((in 25 reviews))

What are employees saying about Sheraton redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sheraton redundancy and their outlook for job security at Sheraton in 2026.

What are the top reviewed Sheraton locations?

Hong Kong , Tung Chung , Tsim Sha Tsui , Kowloon City

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Sheraton

Part of Marriott International

Sheraton Reviews

3.6

56% would recommend to a friend

(1,963 total reviews)

Frits van Paasschen

61% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,963 reviews)

Sheraton has an employee rating of 3.6 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheraton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

2K reviews

4.0

24 Jun 2026

Positive relationships but average pay

Manager

Recommend

CEO approval

Business outlook

Pros

Good employee relationship. Fair management, good communication

Cons

paid just average, not really above the industry standard

4.0

2 Aug 2025

Good

Floor supervisor

Recommend

CEO approval

Business outlook

Pros

Easy to communicate, good co-worker

Cons

Out date facilities and little bit old school

4.0

23 Mar 2025

Old building

Duty manager

Recommend

CEO approval

Business outlook

Pros

Location / group benefit /Good restaurants

Cons

Old buildings many maintenance issues

Viewing 1 - 3 of 1,963 Reviews

Jobs at Sheraton

At Your Service Agent (Call Center)

Hong Kong

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Overnight Duty Engineer 通宵班當值工程師

Assistant Sales Manager, Event Booking Center (Catering or Group) (5-Day Work Week)

Hong Kong

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Assistant / Sales Manager (Proactive)

Hong Kong

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