Sermo Reviews

3.8

80% would recommend to a friend

(231 total reviews)
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Peter Kirk

73% approve of CEO

59% positive business outlook

Sermo has an employee rating of 3.8 out of 5 stars, based on 231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sermo employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

231 reviews
2.0
1 Jul 2013

The company is energetic company, young and dynamic

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I work with people who are really knowledgable in the industry, they are able to provide guidance and good training to you if you are new to this industry.

Cons

Company changes these decisions in every few months, and salary increase is very little comparing to other companies in the industry.

1.0
16 Sept 2015
Recommend
CEO approval
Business outlook

Pros

The people doing the work to deliver services or building technology are committed to their co-workers, customers and physicians.

Cons

1. Complete lack of business ethics; metrics are made up or spun to whatever story CEO and CFO need to tell that day. 2. Unless you are part of the narcisstic CEO’s inner circle sheeple, you have no value and are expandable. 3. CEO believes that running the company means he can run each individual function himself. Too involved in low level things while the company veers out of control. 4. No coherent business strategy to align with; seems to change month to month. 5. Physicians are told that SERMO is a safe haven, a doctor’s lounge where they are free to express themselves, but the lounge is bugged and Pharma is listening. 6. Top performers are identified by those who ‘listen’ vs actually delivering on goals and objectives to drive business forward. 7. Morale and engagement of employees is terrible and attrition is high. 8. Incredible turnover in Sr. Mgmt. Team because very few can work with CEO and stay at company for an extended period of time. 9. Questionable personal relationship between key leaders impact business decisions. 10. Business is based on a constant stream of SPAM email and involuntary redirects. 11. Performance management strategy – create hostile work environment and hope target quits so severance doesn’t have to be paid.

2.0
21 Sept 2015

In financial trouble

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company managed to attract & retain some of the best talent in MR.

Cons

Lack of training , lack of accountability by owner & EVP levels to fulfill promises made to employees. Make very strange business decisions without warning.

Viewing 1 - 3 of 231 Reviews

Glassdoor has 287 Sermo reviews submitted anonymously by Sermo employees. Read employee reviews and ratings on Glassdoor to decide if Sermo is right for you.