Does ScotRail pay their employees well?

According to anonymously submitted Glassdoor reviews, ScotRail employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at ScotRail. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ScotRail?

73% of ScotRail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ScotRail 3.6 out of 5 for work life balance, 3.7 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at ScotRail?

Train Driver (10) , Ticket Examiner (5) , Conductor (3) , Maintenance Engineer (3) , Train Conductor (3) , Customer Service Assistant (2) , Fleet Engineer (2) , Hospitality Staff (2) , Mechanical Engineer (2) , Scotrail Ticket Inspector (2) , Team Leader (2) , Train Care Operative (2)

What are the pros of working at ScotRail according to real employee reviews?

"Good pay easy work if u enjoy the public" ((in 9 reviews)); "Good pension" ((in 5 reviews)); "Staff are amazing, money is great." ((in 3 reviews)); "Good benefits." ((in 3 reviews))

What are the cons of working at ScotRail according to real employee reviews?

"Unsociable hours and very varied shifts." ((in 5 reviews)); "Nepotism is endemic in the railway" ((in 3 reviews)); "You will work hard, it’s expected, management also work hard and the public can be awful" ((in 3 reviews)); "No work life balance here." ((in 3 reviews))

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ScotRail

ScotRail Reviews

4.0

73% would recommend to a friend

(78 total reviews)

Andrew Noel Chivers

58% approve of CEO

69% positive business outlook

Ratings by category

4.3

Compensation and benefits

4.0

Career opportunities

3.8

Diversity and inclusion

3.7

Culture and values

3.6

Work/Life balance

3.2

Senior management

ScotRail has an employee rating of 4.0 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScotRail employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

78 reviews

5.0

17 Jun 2026

Good

Train driver

Recommend

CEO approval

Business outlook

Pros

Great benefits package and pension

Cons

Not really any cons .

4.0

10 Jun 2026

Good company to work for with no downsides

Shunter driver

Recommend

CEO approval

Business outlook

Pros

good company to work for

Cons

none that i can think of

4.0

14 Jan 2026

Good employer

Team leader

Recommend

CEO approval

Business outlook

Pros

Pay, career progression, benefits, career

Cons

Management, diversity policy, shifts to an extent.

Viewing 1 - 3 of 78 Reviews