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      Sagility

      Engaged employer

      Sagility Reviews

      4.1

      81% would recommend to a friend

      (1,237 total reviews)

      Ramesh Gopalan

      89% approve of CEO

      82% positive business outlook

      Sagility has an employee rating of 4.1 out of 5 stars, based on 1,237 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      2.0
      28 Jun 2026

      High Stress Environment Due to Inconsistent Expectations

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Sagility Health provides an opportunity to gain experience in healthcare claims processing and work with a large healthcare client. The remote work setup and standard daytime schedule are positives, and the role can provide exposure to healthcare operations and insurance processes.

      Cons

      My experience was challenging due to inconsistent guidance and unclear documentation requirements. There were situations where quality expectations seemed to change depending on who was providing feedback, making it difficult to feel confident that work was being completed correctly. Communication between teams and leadership could be improved to ensure employees receive consistent direction and support. Training and ongoing coaching varied depending on the individual providing assistance, which sometimes created confusion and unnecessary stress. For a role that requires accuracy and attention to detail, having clear and standardized expectations is essential.

      avatar
      Sagility Response
      2d
      Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly guage how we can help. Please write to us at LetUsTalk@sagilityhealth.com
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      ReviewsSagility reviews

      Glassdoor has 1,271 Sagility reviews submitted anonymously by Sagility employees. Read employee reviews and ratings on Glassdoor to decide if Sagility is right for you.